apartmentEmporium Human Capital placeCenturion calendar_month2025/05/14

Technical Service Manager (POS25134/ POS25133)

Centurion

Market Related

Electronics Distribution company requires a Technical Operations Manager to manage the technical department, operations, training and ensure the correct level of product knowledge and solutions.

Experience required:

Min. 10 years Operational Management experience

BTECH or NHD in Electronic Engineering or Computer Science.

Operational Management of Technical Services (B2B)

Operational Management of the delivery of training to staff & clients
Operational Management of Internal Technical Systems
Operational management of ICT services
Management of Team Leaders, Product and Service delivery Technicians (max span of control of 6)

Areas of responsibility:

Technical Department

Product Knowledge and Solutions

Training Academy

Technical Department Role: Operational Management of Technical Department

Ensure high level of support to clients

Operational Management of Internal Technical Systems

Product Knowledge and Solutions Role: Manage Product Specialist

Ensure best practice Design of Security Solutions

Ensure Competent Technical Staff & Sales Engineers

Training Role
Operational Management of Training and Training Academy

Manage Marketing and Sales staff Training
Manage counter sales and telephonic support training
Manage Client training product knowledge

Closing Date: 30 May 2025

Please submit CVs if you meet all the requirements Technical Service / POS25134 / POS25133 as reference

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