District Branch Manager (KZN)

Saturday: 09h00 – 12h00 (6-day work week)

Role Overview

A well-established organisation within the funeral insurance sector is seeking a driven and self-motivated District Branch Manager to lead and manage a sales network within the KZN district. This is a senior operational and people-management role, suited to an individual with strong leadership capability, industry experience, and a results-driven mindset.

• Appoint, lead, and manage a team of Sales Managers in line with business requirements
• Plan and execute marketing strategies aligned to organisational sales objectives
• Drive performance against agreed recruitment, sales, and retention targets
• Manage underperformance and implement corrective action plans where required
• Ensure full compliance with relevant legislation, including FAIS, insurance regulations, and data privacy laws
• Engage regularly with senior sales leadership to review and report on district performance
• Support Sales Managers with the establishment and management of private sales facilities
• Oversee daily business operations and ensure all administrative requirements are met
• Ensure all sales staff are adequately trained, competent, and authorised to advise clients
• Manage debt control and negative commission movements
• Compile and submit weekly operational and performance reports

• Grade 12 or equivalent qualification (essential)
• Minimum of 4 years’ proven experience within the Funeral Insurance industry
• Strong administrative and customer service background
• Excellent written and verbal communication skills in English
• Computer literacy with proficiency in MS Office (Excel, Word, Outlook)
• Minimum typing speed of 25 words per minute
• RE5 qualification (advantageous)
• Additional languages will be advantageous
• Experience within the broader Financial Services sector will be beneficial

• Professional, approachable, and service-oriented communication style
• Strong time management and attention to detail
• Self-motivated with the ability to work independently and within a team
• Resilient and able to perform under pressure and tight deadlines
• Proactive, organised, and solution-driven

• A 6-month probation period will apply