Area Manager (KZN) - Cleaning and Trolley Management
Meondoholdings.co.za Durban
Job Purpose/Tasks
- To co-ordinate and manage the operation of all aspects of the existing commissioned Corporate Building Cleaning Contracts, Trolley Management and any subsequent or future contract in this area.
- To co-ordinate and manage the operation of all aspects of further externally commissioned Facilities Management-related service contracts that may be required to become the responsibility of the incumbent in the future eg: hygiene, pest control.
- To control the financial and resource management of the contracts allocated to you.
- To manage quality standards and to control contract costs.
- To provide professional and technical advice specific to Facilities Management Services to departments, committees and external agencies as approved by the company.
- To ensure the work is compliant with professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable management systems.
- To lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement.
- To liaise, co-ordinate and represent the service and company as a champion for customer service.
- To establish a reputation for top-quality Facilities Management in customer service across all assigned sites.
- Working hours: Monday to Friday 7am 5pm, and Saturday & Sunday 7am 12pm.
- Salary: Market related.
- Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLAs.
- Strong people skills and knowledge or industrial relations.
- Strong on client relationships and strong communication skills.
- Leadership skills.
- Attention to detail.
- Sense of urgency.
- Problem solving experience.
- Able to work under pressure.
- Be flexible and adaptable.
- Should be able to work independently.
- Able to work independently and under pressure.
- Minimum Matric or extensive relevant experience
- Must have valid Pesticide Product Registration Number
- 5 years of Cleaning Management & Trolley Management experience in similar environment on middle management level.
- Must have valid drivers license and own vehicle.
- Relevant operations and people management experience.
- Excellent communication, leadership, and organizational skills.
- Strong management of staff experience and the ability to oversee large compliments of people. (i.e timekeeping, attendance, check workflow, monitoring of schedules, motivating and discipling staff).
- Identifying potential candidates to develop.
- Understanding Trolleys & cleaning principles and knowledge of company and procedures.
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