Administrative Assistant and Sales Support

Key Responsibilities:

• Provide comprehensive administrative support to the team on a daily basis
• Manage correspondence, maintain accurate records, and prepare various business documents
• Perform filing, data capturing, and general office administration duties
• Handle incoming calls, respond to enquiries, and welcome clients and visitors professionally
• Assist with sales administration and customer service support
• Coordinate deliveries, process orders, and assist with basic logistics administration
• Ensure efficient office operations and support the smooth running of day-to-day business activities

• Assisting the sales team with quotations
• Order processing
• Updating customer information
• Following up on inquiries
• Communicating with customers in a professional manner
• Supporting the preparation of sales reports
• Collaborating with colleagues to ensure smooth office and sales operations

• Strong administrative assistance and clerical skills, including document management, data entry, and general office support
• Experience in executive administrative assistance, supporting managers or team leaders with scheduling, correspondence, and coordination
• Excellent phone etiquette and communication skills, with the ability to interact professionally with customers, suppliers, and colleagues
• Ability to support basic sales activities, such as order processing, preparing quotations, invoicing etc
• Proficiency with standard office software (e.g., email, word processing, excel spreadsheets) and comfort learning internal systems
• Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment
• Customer-focused approach, reliability, and a collaborative working style
• Prior experience in an administrative or sales support role; experience in a trading, logistics, or timber/wood products environment is an advantage