Customer service agent -- 6 month contract

apartmentIsilumko Staffing (JHB) placeJohannesburg calendar_month 

One of our international e-hailing clients are on the lookout for an experienced, bubbly and well spoken candidate to join their customer service department!

Must be available for a 6-month contract!

Responsibilities:

  • Offer and driving 5 star service to the driver partners
  • Come up with new initiatives
  • Handling time
  • Time tracking
  • Review vehicle documents
  • Offer solutions to driver partners
  • Troubleshooting
  • Onboarding of partner drivers

Must have:

  • Matric
  • No less than 4- 6 years' customer service experience, ideally international campaign exposure
  • Able to think outside of the box
  • Solutions driven
  • Energetic
  • Able to work on PowerPoint, Google docs / sheets
  • Excellent English communication
  • Deadline driven
  • Analytical
  • Time management
  • Customer orientated
  • Clear criminal record
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