Call Centre Agent – Automotive Software Support

apartmentBarratt and Co placeJohannesburg calendar_month 
What Youll Do
  • Answer inbound calls and assist customers using our automotive software products
  • Resolve basic technical issues and escalate complex ones to the relevant team
  • Provide clear, confident guidance to customers whether its about setup, features, or troubleshooting
  • Keep accurate records of customer interactions and solutions provided
  • Follow up on outstanding queries to make sure no one is left hanging
  • Work closely with the technical and product teams to stay updated on changes, releases, and known issues
Who You Are
  • Tech-savvy Youre comfortable with software systems, apps, or automotive platforms, and enjoy solving technical puzzles
  • Customer-focused You genuinely want to help people and know how to stay calm under pressure
  • Clear communicator You explain things simply and professionally over the phone and in writing
  • Reliable and proactive You take ownership of tasks, follow up thoroughly, and flag concerns early
  • Team player You work well with others and know when to ask for help
thumb_up_altRecommended

Call Centre Agent

apartmentBidvest Protea CoinplaceJohannesburg
Developing key client relationship and maintaining current relationships, with Melrose Arch Tenants  •  Logging of all Maintenance Related Issues  •  Logging of all Security Related Issues  •  Controlling Service Contractors  •  Assisting...
apartmentScorpex RecruitmentplaceJohannesburg
Job Title: Call Centre Agent Debt Collection (Government & Municipal Entities) x 4 Department: Collections Location: Roodepoort Salary: R 5500 R6000 (dependant on experience) Job Purpose: To recover outstanding debts from government departments...
local_fire_departmentUrgent

Call centre agents

apartmentPro Tem RecruitmentplaceJohannesburg
Call Centre Agents (6-Month Contract with Possible Extension)  •  Location: Johannesburg My client is looking for Call Centre Agents to join their team on a six-month contract, with the possibility of going permanent based on performance...