Talent Acquisition Specialist
Location: Sea Point, Cape Town
Department: Human Resources / People Operations
Employment Type: Full-Time
Salary: R15,000 per month
About the Company:
Cloudhub Networks (Pty) Ltd. is a leading BPO provider in the financial services sector, supporting global clients with innovative solutions. We are committed to attracting top talent, building strong teams, and creating an engaging, high-performance culture that drives business success.
Position Overview:We are seeking a Talent Acquisition Specialist with experience in the BPO and financial services industry to manage end-to-end recruitment. The ideal candidate will source, attract, and hire high-caliber talent while ensuring an excellent candidate experience and partnering closely with operations and client-facing teams.
Key Responsibilities:
- Manage full-cycle recruitment for BPO operations, including financial services roles, call center agents, and corporate support functions.
- Source, screen, and interview candidates using a variety of methods, including job boards, social media, referrals, and networking.
- Build and maintain talent pipelines for current and future hiring needs.
- Collaborate with hiring managers and operations teams to understand role requirements and recruitment priorities.
- Coordinate candidate assessments, interviews, and offer processes.
- Ensure compliance with labor laws, internal HR policies, and client contractual requirements.
- Maintain recruitment metrics and reports to track hiring efficiency and quality.
- Promote the company’s employer brand and enhance candidate experience across all touchpoints.
Required Skills and Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- Minimum 3–5 years of recruitment experience, preferably in a BPO or financial services environment.
- Strong knowledge of recruitment best practices, sourcing strategies, and selection techniques.
- Proficiency with applicant tracking systems (ATS) and HR software.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple roles and priorities in a fast-paced environment.
Preferred Qualifications:
- Experience recruiting for both operational and corporate financial services roles.
- Understanding of BPO operations and client service expectations.
- Knowledge of South African labor laws and HR compliance standards.
- Exposure to employer branding and recruitment marketing initiatives.
Why Join Us:
- Work with a leading BPO in financial services, supporting global clients.
- Opportunity to shape recruitment strategies and contribute to business growth.
- Collaborative, high-performance work environment with career development opportunities.
Work Location: In person