Facilities Manager

An established property portfolio is seeking an experienced and proactive Facilities Manager to take custodianship of the physical assets within the region. The role is responsible for ensuring that all buildings are safe, compliant, well-maintained, and fully operational.

While the Property Manager focuses on income generation and leasing, the Facilities Manager is accountable for cost efficiency, asset preservation, and risk mitigation, managing both hard and soft facilities services in line with company policy, national facilities management strategies, and applicable legislation.

• Functional & Reporting Line: Regional Head
• Operational Line: Property Manager
• Direct Reports:
• Building Managers (where applicable)
• Handymen
• On-site Cleaning and Security Supervisors (via SLAs)

• Develop, manage, and execute a 52-week Planned Preventative Maintenance (PPM) schedule for all critical plant and equipment.
• Manage generator maintenance and diesel procurement to ensure optimal uptime during load shedding.
• Conduct monthly infrastructure inspections and annual building condition assessments, including preliminary costings.
• Oversee general repairs, fabric maintenance, lighting, and consumables stock control.

• Manage the facilities helpdesk, including ticket triaging, contractor dispatch, and SLA compliance.
• Ensure reactive maintenance issues are resolved within agreed priority timeframes.
• Inspect completed work and sign off job cards once standards are met.

• Draft scopes of work and manage procurement of service providers.
• Monitor contractor performance through monthly SLA meetings.
• Enforce contractual penalties for underperformance.
• Act as the primary liaison for security operations and risk mitigation strategies.

• Ensure compliance with the Occupational Health and Safety Act (85 of 1993) and relevant ISO standards.
• Manage statutory certifications including electrical, fire, lift inspections, and electric fencing.
• Control permit-to-work systems for all on-site activities.
• Coordinate fire drills, evacuation procedures, and disaster management plans.

• Oversee meter readings, tenant recoveries, and investigate consumption variances.
• Monitor solar PV performance and implement energy efficiency initiatives to reduce occupancy costs.

• Oversee technical aspects of tenant installations and fit-outs.
• Manage approved capital expenditure projects within budget and timelines.
• Evaluate and compare costs to ensure value for money.

• Maintain accurate asset registers and facilities documentation.
• Ensure document libraries are current at regional and head office levels.
• Compile and submit monthly operational, compliance, and budget reports.

• ?95% SLA compliance by service providers
• ?90% of reactive maintenance tickets closed within 48 hours
• Maintenance expenditure within 5% of approved budget
• 100% valid statutory compliance certificates at all times
• Year-on-year reduction in non-recoverable utility losses

• Grade 12 (essential)
• National Diploma / N6 in Mechanical Engineering, Electrical Engineering, Construction Management, or Drafting (preferred)
• Facilities Management certification (SAFMA or SAPOA advantageous)
• SAMTRAC or Safety Officer certification (advantageous)
• Project Management qualification (advantageous)

• 3–5 years’ experience in a technical facilities management role
• Experience managing Retail, Industrial (Triple Net Lease), Multi-tenanted Office Parks, and Student Accommodation environments

• Strong technical understanding of building systems and compliance requirements
• Proficient in MS Office and MDA
• Proven ability to manage contractors and enforce SLAs
• Proactive, organised, and deadline-driven
• Strong interpersonal and conflict resolution skills
• Customer-focused with high stress tolerance and analytical capability