Office and Operations Administrator

Minimum Requirements:

• Matric (Grade 12).
• Advantageous: Relevant administration or bookkeeping qualification.
• Minimum of 2 years experience in an office administration role.
• Experience within a technical, utilities, construction, or service-based environment is preferred.
• Strong proficiency in Microsoft Excel and Word.
• Basic invoicing and document management experience.

Roles and Responsibilities:

• Act as the first point of contact for clients, property managers, and body corporates.
• Log service requests, queries, and complaints accurately.
• Provide clients with regular job status updates and coordinate access arrangements.
• Log, schedule, and track all installation, replacement, and call-out jobs.
• Coordinate daily work schedules for electricians and plumbers.
• Maintain accurate job status trackers, including pending, in-progress, completed, and invoiced jobs.
• Capture, file, and maintain job cards, installation reports, and commissioning documentation.
• Ensure all records, including meter serial numbers, installation dates, client details, site photos, and sign-offs, are complete and audit-ready.
• Prepare comprehensive job packs for invoicing, including completed job cards, meter numbers, and approvals.
• Assist the finance department with the accurate and timeous raising of invoices.
• Track completed jobs against invoiced jobs and follow up on any discrepancies.
• Capture supplier invoices, delivery notes, and expense claims where required.
• Maintain records of meter stock, seals, and installation materials.
• Log stock issued to technicians and reconcile returned items.
• Flag low stock levels or stock discrepancies to management.
• Maintain operational trackers and compile daily, weekly, and monthly reports.
• Track technician productivity, job turnaround times, and repeat call-outs.
• Provide operational data, summaries, and insights to management.
• Manage emails, telephone calls, and filing systems.
• Assist with onboarding documentation for employees and contractors.
• Support compliance documentation, including licenses, registrations, and safety files.

Closing Date

Submissions for this vacancy will close on 27 January 2026, however, you will still have the opportunity to submit your CV for this position until 18 February 2026.

Please Note

We are, however, recruitment specialists and will keep your details on our database for possible future opportunities.

Marvel Placement Consultants adheres to the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). Section 9 of PoPI states that "Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive."