Service Delivery Jobs
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Teleperformance-Cape Town
Overview
Position:IT Service Delivery Manager – BFSI (multi country delivery)
Location:Cape Town. South Africa
Job Type: Permanent
Role Overview
The IT Service Delivery Manager (IT SDM) is accountable for end‑to‑end IT Service Delivery for a large...
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Red Cat Recruitment-Johannesburg
RedCat Recruitment urgently is seeking a suitably qualified and experienced IT SERVICE DELIVERY MANAGER (REMOTE) for a growing, well-established large concern, position based in South Africa.
!PERSON MUST BE ABLE TO START IMMEDIATELY!
REQUIREMENTS...
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Be Different SA (PTY) LTD-Johannesburg
of ITIL frameworks, service management principles and industry best practices
Proven experience as a Service Delivery Manager, preferably a minimum of 5 years, responsible for drafting. negotiating and agreeing SLAs/OLAs, ensure adherence of Infrastructure...
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Edge Executives-Midrand
IT Service Delivery Lead | Johannesburg | Permanent
Drive the performance and reliability of critical IT services in a fast-paced, enterprise environment. Take ownership of service delivery excellence while shaping continuous improvement across...
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Supportwave-Mpumalanga
Supportwave is looking for a Head of Operations (IT Services) based in eMalahleni, Mpumalanga. This is a Full-Time hybrid position focused on leading IT service delivery across Service Desk, EUC, and Field Services.
The ideal candidate will have...
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WatersEdge Solutions-Johannesburg
Service Delivery Manager. This is a senior, client-facing role for someone who brings structure, accountability, and strong judgement to complex partner operations. The role is ideal for a CA(SA), lawyer, consultant, or customer-facing operations...
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Data Centrix-Johannesburg
Requirements:
• Degree in Information Technology or Computer Science
• ITIL® v3 or ITIL® 4 Foundation Certification
• 5 years experience in IT service delivery, IT operations, or service desk environments
• Solid understanding of ITIL processes...
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View Service Delivery jobs in:
Hugo-South Africa
meaningful careers, and showing that African talent can power the future of the digital economy. Role Summary The Service Delivery Manager is responsible for ensuring operational excellence and consistent service delivery across Hugo’s client programs.
You...
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Pillango Placements-Pretoria
You will ensure high-quality service delivery, SLA adherence, effective workload management, team performance, and continuous improvement.
You will also support the commercial performance of the support function through monitoring billable time...
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Level Up - Your Talent Partner-Johannesburg
with internal teams and external service providers. The position contributes directly to public safety, infrastructure reliability, and regulatory compliance through proactive maintenance and operational support. Key Responsibilities Technical Support...
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Edge Executives-Durban
and system reliability
• Measurable reduction in manual processes through automation
• Positive audit outcomes and compliance adherence
• Improved response times and service delivery across HR operations
• A capable, engaged, and high-performing HR support...
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West Coast Personnel-Langebaan
complaints in a professional and empathetic manner
• Investigate issues related to service delivery, communication, and product performance
• Negotiate retention outcomes that are beneficial to both the customer and the business
• Maintain accurate records...
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Momentum-Vanderbijlpark
Monitor and evaluate operational processes for quality and effectiveness and make adjustments as required.
Manage a comprehensive client service function, ensuring timely and accurate service delivery.
Workflow management: Daily workflow management...
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West Coast Personnel-Durban
Key Responsibilities: âa Lead and manage Plant Managers and operational teams across multiple sites. âa Ensure consistent operational performance and achievement of service delivery targets. âa Monitor operational KPIs and address performance gaps...
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Momentum-Carletonville
Monitor and evaluate operational processes for quality and effectiveness and make adjustments as required.
Manage a comprehensive client service function, ensuring timely and accurate service delivery.
Workflow management: Daily workflow management...
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