Service Delivery Jobs in Johannesburg
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Search Results - Service Delivery Jobs in Johannesburg
Be Different Recruitment-Johannesburg
Knowledge of ITIL frameworks, service management principles and industry best practices
• Proven experience as a Service Delivery Manager, preferably a minimum of 5 years, responsible for drafting. negotiating and agreeing SLAs/OLAs, ensure adherence...
Business Capital Group-Johannesburg
and capabilities.Manage quality of IT service delivery within budget guidelines and provide progress updates on issues and improvements in monthly reporting to Manager.Review and monitor the IT operations performance reactively and proactively to meet SLAs and customer...
Data Centrix-Johannesburg
Requirements:
• Degree in Information Technology or Computer Science
• ITIL v3 or ITIL 4 Foundation Certification
• 5 years experience in IT service delivery, IT operations, or service desk environments
• Solid understanding of ITIL processes...
Merchant West-Johannesburg
The Sector Head: Office Automation is responsible for leading and growing the National Office Automation division, overseeing sales, service delivery, operational efficiency, and customer satisfaction. The role requires strategic oversight, team...
Recru-it-Johannesburg
Purpose:To support operational execution, service performance, and cross-functional delivery across networkprogrammes Key Responsibilities:
• Drive operational process improvements
• Support service delivery and rollout coordination
• Maintain...
Edge Executive Search Group-Johannesburg
of strategy, governance, and service delivery across critical facilities.
Reporting to the COO, you will be responsible for ensuring that all strategic, critical, and operational facilities meet both contractual and business requirements. You will design...
Recru-it-Johannesburg
Key Responsibilities:
• Managing and leading L1 Helpdesk Engineers.
• Overseeing incident management and resolution processes.
• Managing ticketing systems and service request workflows.
• Driving service delivery performance and SLA adherence...
Service Delivery jobs – More locations:
Boardroom Appointments-Johannesburg
to enhance service delivery.
#J-18808-Ljbffr...
Professional Career Services-Johannesburg
Conducting regular broker visits and maintaining consistent engagement with key stakeholders.
• Assisting brokers with quotations, policy queries and general product-related support.
• Ensuring excellent service delivery and maintaining high levels of client...
Remote-Johannesburg
and innovating service delivery. The ideal candidate will have a strong background in managing payroll operations and be skilled in optimizing service processes. Fluency in English and demonstrated leadership in a remote environment are essential.
The position...
Sydsen-Johannesburg
Analyze data and trends to identify areas for improvement in processes and customer service delivery
• Develop and implement strategies to enhance customer experience and loyalty
• Collaborate with other departments to address customer issues and improve...
Communicate Recruitment-Johannesburg
escalations, contracts, and key account performance
Operational Leadership: Optimise service delivery, turnaround times, and process efficiency
Strengthen supplier relationships to support revenue and growth
Team Management: Lead multi-disciplinary teams...
Paton Personnel-Johannesburg
Take charge of end-to-end client administration and service delivery as a Client Operations Specialist in the retirement fund group risk sector. Youll oversee scheme documentation, premium and claims management, credit control, and policy renewals...
Callforce Direct-Johannesburg
and performance reporting
Handle client escalations and support negotiations on larger deals
Drive a high-performance sales culture through motivation and leadership
Collaborate with internal departments to ensure seamless service delivery
Requirements
Matric...
Phakisa Holdings-Johannesburg
Document Controller
Location: Germiston, Gauteng Province, South Africa
Availability/start date: 2 March 2026
Role Purpose: To provide first-line operational and document control support within the GIS team, enabling effective service delivery...
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