Call Centre Team Leader Jobs

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Call Centre Team Leader: Drive Service & Automation

Old Mutual Life Assurance Company (SA) Ltd-Cape Town

Old Mutual Life Assurance Company (SA) Ltd is seeking a dynamic Call Centre Team Leader to manage the Member Support Call Centre, covering onboarding through to claims and ongoing servicing. You will lead a fast-paced team, ensure service levels...

today

Call Center Team Lead — Elevate Customer Experience

UnifyCX-Ballito

UnifyCX in Ballito, South Africa, is seeking a Call Center Team Lead to guide a motivated customer service team. You will manage daily operations, coach agents, and ensure service levels while delivering exceptional customer experiences...

yesterday

Call Centre Team Leader (Roadside/Emergency Services) - Roodepoort

Talent Evolution-Johannesburg

Role Requirements • Grade 12 Essential. • Minimum 2 years contact centre experience, specifically within Roadside Assistance. • Minimum 1 years experience at 2IC level within a similar contact centre environment would be advantageous. • Call Centre...

today

Call Centre Team Leader

MSX International-Pretoria

We’re seeking a Team Leader to drive performance and excellence in our Call Centre Operations. Reporting to the Call Centre Manager, this role is pivotal in leading and developing a team of agents to deliver outstanding customer service, meet...

today

Travel Call Center Team Lead — Night Shift

WNS Global Services-Worcester (WC)

A global BPM leader is seeking a Team Leader for their Travel Call Centre in Milnerton, South Africa. The role requires strong leadership skills to manage a team and ensure a customer-centric approach. Candidates should have at least 3 years...

today