Contact Centre Jobs in Somerset West
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Search Results - Contact Centre Jobs in Somerset West
WNS Global ServicesSomerset West
business needs while supporting staff wellbeing.
The role requires 3–5 years in WFM within a contact centre, with 3 years of supervision and 5 years in RTA/Scheduling. You will work onsite at our Newlands site and collaborate with Operations, Training...
Express Employment ProfessionalsSomerset West
Certificate
Skills:
• 2+ years in a Cape Town contact centre / BPO (customer service, sales, retention or collections)
• Strong English, confident on the phone, comfortable with targets
• Used to quality scores, CRM and following a documented process...
Placements24Somerset West
in telecommunications solution design and architecture.
• Extensive knowledge of networking (IP, MPLS, SD-WAN), cloud infrastructure (AWS, Azure), and cybersecurity principles.
• Proven experience with unified communications, contact center solutions, and mobile...
Datafin IT RecruitmentSomerset West
as a Line Manager and be responsible for the Legal team’s leave and performance management.Act as liaison between internal business and clients, and Legal and Contact Centre teams.Record and log key product decisions, rationale...
ISTA Personnel SolutionsSomerset Westworkable.com
and English, spoken and written, is mandatory.
• Grade 12 / Matric or equivalent.
• Previous call centre, contact centre or customer-service experience.
• Previous experience assisting customers telephonically.
• Excellent spoken and written communication...
Contact Centre jobs – More locations:
Isilumko Staffing (JHB)Cape Town, 41 km from Somerset West
CONTACT CENTRE TEAM LEADER – SALES | CONTRACT
Location: Cape Town
Employment Type: Contract
A leading financial services environment is looking for an experienced Contact Centre Team Leader – Sales to lead, coach and drive the performance of a high...
CallForceCape Town, 41 km from Somerset West
We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients...
Paton PersonnelCape Town, 41 km from Somerset West
6+ years Travel/Contact Centre experience, including 4+ years at Operations Manager/Senior Management level, is essential.
Expert Amadeus GDS, complex fare rules and global ticketing knowledge required.
Strong WFM, forecasting, capacity planning...
EQ PlusCape Town, 41 km from Somerset West
Join a technology-driven environment where youll lead voice technology operations, improve platform performance, and support customer engagement solutions.
Key Responsibilities
• Manage and optimise cloud contact centre (CCaaS) and voice platforms...
EQPLUS TECHNOLOGIES PTY LTDCape Town, 41 km from Somerset West
EQPLUS TECHNOLOGIES PTY LTD in Cape Town is seeking a senior technology leader to own contact centre voice infrastructure and CCaaS operations for a large enterprise. The role is based in the office with shift work aligned to US time zones.
You...
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