Contact Centre Jobs in Western Cape
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Search Results - Contact Centre Jobs in Western Cape
Isilumko StaffingCape Town
OverviewEnterprise Cloud Contact Centre Architect: Cloud Contact Centre Delivery: Perm: Cape TownWe are seeking a forward-thinking Enterprise Cloud Contact Centre Architect to lead implementation of innovative, cloud-based contact centre solutions...
GG Financial RecruitmentCape Town
An International Company based in the northern suburbs of Cape Town is looking for an Intermediate Business Analyst
Experience
+-3 years experience with Business Analysis environment, Bonus for Financial and Contact Centre background
3. year...
GG Financial RecruitmentCape Town
environment
Experience within the Financial Services industry
Experience with Contact Centre Environment
Debt collection experience
Qualifications Required
3. year tertiary qualification in a relevant technical/financial/analytical field of study
Diploma...
SA Commercial (Pty) LtdCape Town
written)
Passionate about customer service
Strong analytical and problem-solving skills
Webchat experience advantageous A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience...
GG Financial RecruitmentCape Town
scale operations (500+ FTE), in-and outbound, multi-channel Contact Centre environment at a managerial level
Qualification required
Bachelors degree in Analytics, Statistics, Computer Science, Finance, or related field or Diploma in Data Analysis / Data...
SanlamBellville
both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.Santam Operations, Commercial Contact Centre have career opportunities available for Insurance...
GG Financial RecruitmentCape Town
environment
Experience within the Financial Services industry
Experience with Contact Centre Environment
Debt collection experience
Qualifications Required
3. year tertiary qualification in a relevant technical/financial/analytical field of study
Diploma...
Contact Centre jobs – More locations:
Abantu Staffing SolutionsSomerset West
scripts and AI prompts for use in the contact centre
Settlement Offer Management
Manage all customer settlement initiatives, including both structured and ad-hoc offers
Own and maintain the deals matrix that guides settlement offers on NPL-WO accounts...
Tower GroupCape Town
Customer satisfaction (CSAT) and Net Promoter Score (NPS)
• Ticket backlog and closure rates
• Agent productivity and adherence scores
• Data accuracy and reporting timeliness
Skills & Competencies:
• Proven leadership in a customer support or contact...
CapitalHKuils River
with Agile methodologies, Jira, SQL, Power BI, Visio
• Industry experience:
• Financial Services
• Contact Centre
• Debt Collection
• Experience with Contact Centre work will be advantageous.
• Debt Collection experience would be advantageous
Functional...
HR GenieCape Town
via various Media forms to all interested parties
Database updates and information maintenance
Qualifications and experience which are Non Neg.
Relevant business degree or studying towards NOT NEG
Matric/Grade 12
6 months contact centre experience...
CapitalHCape Town
with Agile methodologies, Jira, SQL, Power BI, Visio
• Industry experience:
• Financial Services
• Contact Centre
• Debt Collection
• Experience with Contact Centre work will be advantageous.
• Debt Collection experience would be advantageous
Functional...
Callforce DirectCape Town
management, campaign execution, and data operations within a BPO or contact centre environment both locally and internationally.
• Proven track record in managing multi-site teams and interfacing with clients and technology vendors.
• Deep understanding...
CapitalHCape Town
Power BI, Visio
• Experience within the Financial Services industry would be advantageous
• Experience with Contact Centre work will be advantageous.
• Debt Collection experience would be advantageous
Functional Competencies:
• Good understanding...
Callforce DirectCape Town
Marketing Manager Location: Cape Town or Johannesburg
CallForce is a purpose-driven BPO provider headquartered in South Africa, delivering world-class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town...
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