Contact Centre Jobs in Western Cape
1 - 15 of 25
Search Results - Contact Centre Jobs in Western Cape
The Legends Agency-Cape Town-
Engineering Manager - Contact Centre PlatformsLead the transformation of high-volume contact centre ecosystems at scaleRemote role with global impact across customer experience platforms
About Our ClientOur client a global technology company...
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Teleperformance-Cape Town-
A global contact center leader in Cape Town seeks a Real-Time Analyst to manage real-time resource allocation and monitor service levels. This role requires strong analytical skills, proficiency with real-time monitoring tools, and effective...
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Datafin IT Recruitment-Durban-
ENVIRONMENT:
A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions. You'll work on Backend development (80%) with Frontend...
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Black Pen Recruitment-Cape Town-
A leading global digital business services provider in Cape Town is seeking a Dutch Speaking Team Leader for their contact center. The role involves managing and developing a team to meet business objectives while ensuring high-quality standards...
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Ergasia Placements-Cape Town-
Minimum Requirements:
• 1 2 years Contact Centre experience (essential)
• Minimum 6 months experience in Debt Collection
• 6 months experience in Customer Service environments
• Strong telephone communication and client engagement skills
• Ability...
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EXL-Cape Town-
ResponsibilitiesReceive inbound calls from policyholders in a contact center environment.Process billing transactions on behalf of policyholders, which include telephone payments and account adjustments.Accurately interpret and verify billing...
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O'Brien Recruitment-Brackenfell-
shifts (08:00–20:00, rotational).
• Transport provided for shifts ending at 20:00.
Requirements
• Matric (Grade 12).
• Minimum 2 years’ experience in a Contact Centre / Help Centre / Customer Support role.
• Strong understanding of retail ecommerce...
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Contact Centre jobs – More locations:
Datafin IT Recruitment-Cape Town-
Duties & ResponsibilitiesA leading cloud Contact Center and CRM solutions provider in Southern Africa is hiring an Infrastructure Engineer to maintain and expand its cloud infrastructure. Responsibilities include architecture design, system testing...
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Datonomy Solutions-Cape Town-
future customer engagement models.
Facilitate high-level workshops focused on:
• Customer experience transformation.
• Contact centre operating models.
• Cross-channel customer engagement (voice, digital, automation, etc.).
• Translate strategic...
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Datafin IT Recruitment-Cape Town-
contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services Engineer will be responsible for the end-to-end delivery of their solutions, from planning and design...
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SA Commercial (Pty) Ltd-Cape Town-
contact centre or customer service experience preferred
• Strong verbal communication skills
• Excellent listening skills and empathy
• High level of accuracy and attention to detail
• Ability to work efficiently under time pressure
• Strong administrative...
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WNS-Cape Town-
and organizational skillsMS Office at an advanced levelQualificationsGrade 12/MatricProven track record of 5 years’ experience as senior operations managerExperience in a contact center/BPO environmentAdditional InformationUS Rotational Night Shift
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Guardian Recruiting-Cape Town-
Key responsibilities include:
• Sales Team Leadership
• Operational management
• Performance and process management
• People and culture management
• Stakeholder collaboration
Key requirements:
• 8+ years sales experience (call / contact centre...
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Capitec-Milnerton-capitecbank.co.za-
drivers of a financial services / retail environment
• People management and development practices
• Sales and contact centre knowledge
• Client experience principles and practices
• Operational data analytics and digitization of data
• Understanding...
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SA Commercial (Pty) Ltd-Cape Town-
Experience
• Previous experience in a contact centre or customer service environment (billing/medical billing experience preferred).
• Minimum Grade 12 / equivalent qualification.
• Exposure to billing, invoicing, or financial processes advantageous...
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