Contact Centre Jobs in Western Cape
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Search Results - Contact Centre Jobs in Western Cape
Communicate Recruitment-Cape Town
The profile:
• Minimum of 5+ years leading high-volume contact centre operations
• Intermediate SQL skills
• SELECT. JOIN. WHERE. (If those words don't scare you, keep reading)
• Excel wizardry and a love for data that tells a story
• Experience...
Clicks Group Limited-Cape Town
a seamless experience.Any other reasonable ad-hoc duties requested from management.Education:National Senior Certificate (Grade 12)Experience:5 years’ experience in a customer service environment.2 years’ experience in a Contact Centre with focuses...
SA Commercial (Pty) Ltd-Cape Town
Requirements:
• Fluent in French and English (spoken and written)
• Minimum Grade 12 / Matric
• Strong communication and problem-solving skills
• Customer service experience is advantageous
• Previous inbound/outbound contact centre experience...
Teleperformance-Cape Town
Teleperformance is seeking a Digital Services & Transformation Director to lead global transformation strategies in contact center operations. This role emphasizes digital innovation and process optimization to enhance service delivery and improve...
SA Commercial (Pty) Ltd-Cape Town
and accuracy in handling financial queries.
• Customer-first mindset with empathy and patience.
• Ability to remain professional in sensitive or high-pressure interactions.
Qualifications & Experience
• Previous experience in a contact centre or customer...
Capital H Staffing and Advisory Solutions-Cape Town
operational performance, compliance, stakeholder engagement and people leadership in a contact centre collections environment.
Qualifications & Experience
Grade 12.
BCom Management qualification advantageous.
Diploma in Credit Management advantageous.
Minimum...
CapitalH-Kuils River
Our client, in the credit and payments industry, is looking to appoint a seasoned Head: Operations Support to lead the Workforce Management, Quality Assurance, and Dialler Support functions within the Contact Centre Operations environment...
Contact Centre jobs – More locations:
CapitalH-Kuils River
operational performance, compliance, stakeholder engagement and people leadership in a contact centre collections environment.
Qualifications & Experience
• Grade 12.
• BCom Management qualification advantageous.
• Diploma in Credit Management advantageous...
Remote Recruitment-Somerset West
telephony and contact centre issues (routing, agents, softphones)
Working knowledge of TCPA compliance, caller ID branding, and spam mitigation practices
Experience in BPO or multi‑site contact centre environments is advantageous
Excellent communication...
Datafin IT Recruitment-Cape Town
lifecycle, from initial design to successful implementation and ongoing optimisation.
• Solution Architecture & Design: Architect, design, and deploy bespoke VoIP and contact centre solutions that meet and exceed client expectations.
• Technical Leadership...
SA Commercial (Pty) Ltd-Cape Town
contact centre or customer service experience preferred
• Strong verbal communication skills
• Excellent listening skills and empathy
• High level of accuracy and attention to detail
• Ability to work efficiently under time pressure
• Strong administrative...
RecruitSmith (PTY) LTD-Cape Town
/ Matric
• 2+ years’ experience in a Team Leader / Supervisor role within a contact centre or BPO environment
• Experience managing international campaigns (US or UK markets advantageous)
• Strong leadership, coaching, and people management skills...
SA Commercial (Pty) Ltd-Cape Town
language skills (verbal & written)
• Passionate about customer service
• Strong analytical and problem-solving skills
• Technical abilities
• A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact...
Datafin IT Recruitment-Cape Town
ENVIRONMENT:
As a senior centre of excellence within the Contact Centre Support Desk, the primary purpose of this role is to act as a technical leader, driving the timely resolution of complex service and support-related escalations and problem...
AVI Limited-Cape Town
Desk or contact centre environment
Proven management of third‑party IT service providers
Strong exposure to enterprise client hardware, operating systems and SAP environments
Advanced understanding of IT Service Management frameworks (ITIL Managing...
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