Contact Centre Jobs in Western Cape
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Search Results - Contact Centre Jobs in Western Cape
The Legends Agency-Cape Town
Engineering Manager - Contact Centre Platforms
Lead the transformation of high-volume contact centre ecosystems at scale
Remote role with global impact across customer experience platforms
About Our Client
Our client a global technology company...
Datafin IT Recruitment-Cape Town
qualification or equivalent experience essential.
• Proven track record in revenue (10+ years) and revenue management (3+ years).
• A deep understanding of the SA tech industry, specifically within the Contact Center, Cloud Communications, and Customer...
ABC Worldwide-Cape Town
Job Description
Job Description:
We are seeking a forward-thinking Contact Center Architect to lead the design and implementation of cutting-edge cloud-based contact center solutions. This role plays a critical part in shaping the future...
Milton Resourcing-Cape Town
A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while...
PM Connection-Cape Town
Core Job Responsibilities
• Gather and Document Requirements: Interview stakeholders to understand current telephony processes, identify pain points, and define needs for new or improved systems (e.g., PBX, IVR, ACD, CRM integration).
• Analyze...
The Recruitment Council-Cape Town
million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This pivotal role is responsible for driving both individual and team performance against key metrics in a high...
Datafin IT Recruitment-Cape Town
contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services Engineer will be responsible for the end-to-end delivery of their solutions, from planning and design...
Contact Centre jobs – More locations:
The Recruitment Council-Cape Town
Their Insurance division is entering an exciting period of growth, and we need your expertise to optimise our contact centre operations.
The Intraday WFM Analyst plays a critical, frontline role in maintaining the smooth and efficient operation of our contact...
Datonomy Solutions-Cape Town
future customer engagement models.
Facilitate high-level workshops focused on:
• Customer experience transformation.
• Contact centre operating models.
• Cross-channel customer engagement (voice, digital, automation, etc.).
• Translate strategic...
O'Brien Recruitment-Brackenfell
claims, identifying fraudulent claims, and contacting customers who display unusually high claims rates.
Requirements:
• 2-3 years of experience in fraud investigation
• 5+ years in a customer service contact center environment
• Strong analytical...
Sanlam-Cape Town
Contact Centre have career opportunities available for Insurance Consultants (JG10) base in Cape Town, Bellville. The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.
What will make you successful...
sanlamcloud.co.za -
Capitec-Milnerton
collections, and banking payments
• Contact centre and AWS expertise; comfortable in a tech-driven company with a sound understanding of innovation and business development.
• Experience managing large teams, especially in periods of high arrears...
capitecbank.co.za -
Sanlam-Bellville
Contact Centre have an career opportunity available for an Insurance Consultant (JG10) base in Bellville. The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.
What will make you successful...
sanlamcloud.co.za -
SA Commercial (Pty) Ltd-Cape Town
Data management & reporting
• Performance-driven execution
What Were Looking For
• Minimum 1 year contact centre experience in sales and customer service
• Matric / Grade 12
• No criminal record
• Target-driven mindset
• Outbound calling experience...
Frank Consult-Stellenbosch
Responsibilities
• Translate analytical models and insights into actionable campaign segments.
• Define campaign objectives in collaboration with Product, Sales, and Marketing teams.
• Execute campaigns across SMS, email, app, field, and contact centre channels...
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