Contact Centre Jobs in Western Cape
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Search Results - Contact Centre Jobs in Western Cape
Clicks Group LimitedCape Town
a seamless experience.Any other reasonable ad-hoc duties requested from management.Education:National Senior Certificate (Grade 12)Experience:5 years’ experience in a customer service environment.2 years’ experience in a Contact Centre with focuses...
KeenCape Townworkable.com
or customer service environment, with at least 2 years in a senior QA role.
• Strong understanding of QA methodologies, metrics, and best practices, particularly in a contact center setting.
• Proven ability to lead and develop teams, with excellent mentoring...
SA Commercial (Pty) LtdCape Town
â Minimum Requirements
• Fluent Dutch (C1C2) and English (non-negotiable)
• 12 years QA experience in a contact centre/BPO environment
• Strong understanding of QA frameworks and customer service KPIs
• Excellent analytical skills and attention...
CapitalHKuils River
operational performance, compliance, stakeholder engagement and people leadership in a contact centre collections environment.
Qualifications & Experience
• Grade 12.
• BCom Management qualification advantageous.
• Diploma in Credit Management advantageous...
Boomerang BPOCape Town
in a customer service or BPO environment.
Strong understanding of CRM systems, contact centre operations, and CX workflows.
Hands‑on experience with Zendesk workflows, automations, triggers, macros, and omnichannel configuration.
Practical exposure to AI‑enabled...
O'Brien RecruitmentBrackenfell
shifts (08:00–20:00, rotational).
• Transport provided for shifts ending at 20:00.
Requirements
• Matric (Grade 12).
• Minimum 2 years’ experience in a Contact Centre / Help Centre / Customer Support role.
• Strong understanding of retail ecommerce...
Ad TalentCape Town
experience (CX), contact centre or high-volume environments is beneficial
• Solid understanding of front-end principles (HTML, CSS)
• Ability to collaborate effectively with product, engineering and cross-functional teams
• Strong communication skills...
Contact Centre jobs – More locations:
Call Centre StaffingNewlands
Minimum 2 years claims handling experience within a Medical claims-based environment (essential)
• Experience within a contact centre, emergency response or assistance environment
• Excellent verbal and written English communication skills (fluent...
RecruitSmith (PTY) LTDCape Town
/ Matric
• 2+ years’ experience in a Team Leader / Supervisor role within a contact centre or BPO environment
• Experience managing international campaigns (US or UK markets advantageous)
• Strong leadership, coaching, and people management skills...
Datafin IT RecruitmentPaarl
as a Line Manager and be responsible for the Legal team’s leave and performance management.Act as liaison between internal business and clients, and Legal and Contact Centre teams.Record and log key product decisions, rationale...
SA Commercial (Pty) LtdCape Town
performance environment with minimal supervision.
Qualifications & Experience
• Minimum 5 years experience managing dialer systems within a BPO or large-scale contact center environment.
• Experience overseeing multi-country operations preferred.
• Advanced...
Datafin IT RecruitmentSomerset West
as a Line Manager and be responsible for the Legal team’s leave and performance management.Act as liaison between internal business and clients, and Legal and Contact Centre teams.Record and log key product decisions, rationale...
The Legends AgencyCape Town
and access to own reliable transport
Responsibilities
Contact-center sales strategy and execution
Lead generation and client acquisition
High-value deal closing
Exceed sales targets
Collaborative
What we offer
Each employee has a chance to see the impact...
Datafin IT RecruitmentCape Town
Prince 2).
• Contact Centre deployment experience.
• Business Process Mapping experience.
• Visio skills.
ATTRIBUTES:
• Excellent communication, negotiation, and interpersonal skills.
• Organized with strong time management abilities.
• High attention...
HyperDevCape Townworkable.com
and maintenance of our CRM and Contact Centre systems to ensure seamless operations. This role involves the continuous update of policy documentation to align with evolving business needs and providing comprehensive reporting to leadership.
Success in this role...
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