Contact Centre Jobs in Western Cape
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Search Results - Contact Centre Jobs in Western Cape
HyperionDev-Cape Town
Requirements
Minimum
• 5+ years leading commercial, revenue, or sales operations teams in a distributed contact centre environment.
• Experience managing managers (e.g., regional heads, team leads).
• Strong analytical skills with experience in dashboards...
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workable.com -
Discovery-Cape Town
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, and Brokers by supporting and fully resolving their queries through various channels, primarily over the telephone.
Key outputs
The successful...
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discovery.co.za -
3 similar jobs: Paarl, Somerset West, Worcester
SA Commercial (Pty) Ltd-Cape Town
Requirements:
• Fluent in French and English (spoken and written)
• Minimum Grade 12 / Matric
• Strong communication and problem-solving skills
• Customer service experience is advantageous
• Previous inbound/outbound contact centre experience...
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CapitalH-Kuils River
Our client, in the credit and payments industry, is looking to appoint a seasoned Head: Operations Support to lead the Workforce Management, Quality Assurance, and Dialler Support functions within the Contact Centre Operations environment...
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SA Commercial (Pty) Ltd-Cape Town
language skills (verbal & written)
• Passionate about customer service
• Strong analytical and problem-solving skills
• Technical abilities
• A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact...
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CapitalH-Cape Town
Our client, in the credit and payments industry, is looking to appoint a seasoned Head: Operations Support to lead the Workforce Management, Quality Assurance, and Dialler Support functions within the Contact Centre Operations environment...
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Isilumko Staffing (JHB)-Cape Town
companies’ policies and procedures.
• The work experience will be either administration, client services, customer services, reception, office support, contact centre.
• Applicants CV must include all previously completed learnership.
• Applications process...
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Contact Centre jobs – More locations:
Datafin IT Recruitment-Cape Town
Stakeholder Engagement -
• Act as the primary interface between:
Ø Operations (Contact Centre, Sales teams).
Ø Product teams
Ø Technology teams
• Facilitate decision-making across business units.
• Translate business needs...
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Boardroom Appointments-Cape Town
About the job Customer Services Team LeadRole PurposeAs the Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator...
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Datafin IT Recruitment-Cape Town
lifecycle, from initial design to successful implementation and ongoing optimisation.
• Solution Architecture & Design: Architect, design, and deploy bespoke VoIP and contact centre solutions that meet and exceed client expectations.
• Technical Leadership...
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O'Brien Recruitment-Brackenfell
/ Grade 12 (essential)
• Diploma in Business Administration or related field (preferred)
• Minimum 2 years’ experience within a contact centre, helpdesk or similar operational environment
• Exposure to logistics, supply chain or order fulfilment...
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Communicate Recruitment-Cape Town
with voice technologies, telephony platforms, or contact centre technology.
• Knowledge of APIs, integrations, event-driven systems, and automation tools.
• Familiarity with CRM platforms and customer engagement technologies.
• Strong communication skills...
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The Legends Agency-Cape Town
savvy
• Based in Cape Town
Nice to Have
• Additional languages
• Valid drivers license and access to own reliable transport
Responsibilities
• Contact-centre sales strategy and execution
• Lead generation and client acquisition
• High-value deal...
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SA Commercial (Pty) Ltd-Cape Town
this is a mandatory requirement.
• Excellent English communication skills (spoken and written).
• Previous Team Leader, Team Manager, or Supervisor experience within a customer service or contact centre environment.
• Proven experience managing teams against KPIs...
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Rentokil Initial-Claremont
A vacancy has arisen for 1 x Contact Center Agent UK
Rentokil Initial is a FTSE 100 Group with a small company feel. We are not your typical Call Centre - we want
our staff enjoy working here and you will find our people to be honest, approachable...
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workable.com -
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