Contact Centre Jobs in Western Cape
1 - 15 of 37
Search Results - Contact Centre Jobs in Western Cape
ABC Worldwide-Cape Town-
Job Description
Job Description:
We are seeking a forward-thinking Contact Center Architect to lead the design and implementation of cutting-edge cloud-based contact center solutions. This role plays a critical part in shaping the future...
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Call Centre Staffing-Bellville-
Knowledge and Skills
• Strong grasp of first-line management practices.
• Familiarity with contact centre systems, procedures, and performance management tools.
• Knowledge of business processes, teamwork principles, and staff motivation techniques...
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Call Centre Staffing-Bellville-
Knowledge and Skills
• Strong grasp of first-line management practices.
• Familiarity with contact centre systems, procedures, and performance management tools.
• Knowledge of business processes, teamwork principles, and staff motivation techniques...
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Call Centre Staffing-Cape Town-
Knowledge and Skills
• Strong grasp of first-line management practices.
• Familiarity with contact centre systems, procedures, and performance management tools.
• Knowledge of business processes, teamwork principles, and staff motivation techniques...
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Milton Resourcing-Cape Town-
A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while...
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Capita-Cape Town-
internal business processes with tangible and actionable insight and recommendations. The vision is for Capita to be acknowledged (through awards, client loyalty, winning new business, and reputation) as Contact Centre industry experts in customer...
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The Recruitment Council-Cape Town-
million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This pivotal role is responsible for driving both individual and team performance against key metrics in a high...
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Contact Centre jobs – More locations:
Communicate Recruitment-Cape Town-
testing
Analytics (SQL/Python/BI)
Contact centre insight advantageous
Excellent communication skills
Qualification: Degree/Diploma in Commerce, IT, Data Science, Marketing or Business or related fields
Contact CHELSEA FISHER on...
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The Recruitment Council-Cape Town-
Their Insurance division is entering an exciting period of growth, and we need your expertise to optimise our contact centre operations.
The Intraday WFM Analyst plays a critical, frontline role in maintaining the smooth and efficient operation of our contact...
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EXL South Africa-Cape Town-
Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism...
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SA Commercial (Pty) Ltd-Cape Town-
Data management & reporting
• Performance-driven execution
What Were Looking For
• Minimum 1 year contact centre experience in sales and customer service
• Matric / Grade 12
• No criminal record
• Target-driven mindset
• Outbound calling experience...
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EXL South Africa-Cape Town-
as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support...
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O'Brien Recruitment-Brackenfell-
claims, identifying fraudulent claims, and contacting customers who display unusually high claims rates.
Requirements:
• 2-3 years of experience in fraud investigation
• 5+ years in a customer service contact center environment
• Strong analytical...
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SA Commercial (Pty) Ltd-Cape Town-
UK Ofcom, EU GDPR, UK ICO.
• Strong analytical and problem-solving ability with attention to detail.
Useful Experience:
• Previous experience in a contact centre, financial services, or regulated environment.
• Familiarity with predictive...
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Callforce Direct-Cape Town-
strategies with campaign objectives.
• Drive digital transformation through AI, automation, and cloud-based solutions.
• What You’ll Need
• 5+ years in data analytics, BI, or business analysis (BPO/contact centre experience preferred).
• Strong skills...
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