Contact Centre Jobs in Cape Town
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Search Results - Contact Centre Jobs in Cape Town
The Legends Agency-Cape Town
Engineering Manager - Contact Centre Platforms
Lead the transformation of high-volume contact centre ecosystems at scale
Remote role with global impact across customer experience platforms
About Our Client
Our client a global technology company...
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Datafin IT Recruitment-Cape Town
qualification or equivalent experience essential.
• Proven track record in revenue (10+ years) and revenue management (3+ years).
• A deep understanding of the SA tech industry, specifically within the Contact Center, Cloud Communications, and Customer...
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PM Connection-Cape Town
Core Job Responsibilities
• Gather and Document Requirements: Interview stakeholders to understand current telephony processes, identify pain points, and define needs for new or improved systems (e.g., PBX, IVR, ACD, CRM integration).
• Analyze...
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Milton Resourcing-Cape Town
A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while...
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Datafin IT Recruitment-Cape Town
contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services Engineer will be responsible for the end-to-end delivery of their solutions, from planning and design...
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The Recruitment Council-Cape Town
million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This pivotal role is responsible for driving both individual and team performance against key metrics in a high...
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Contact Centre jobs – More locations:
Datonomy Solutions-Cape Town
future customer engagement models.
Facilitate high-level workshops focused on:
• Customer experience transformation.
• Contact centre operating models.
• Cross-channel customer engagement (voice, digital, automation, etc.).
• Translate strategic...
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The Recruitment Council-Cape Town
Their Insurance division is entering an exciting period of growth, and we need your expertise to optimise our contact centre operations.
The Intraday WFM Analyst plays a critical, frontline role in maintaining the smooth and efficient operation of our contact...
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KingMakers-Cape Town
impacting performance or quality and escalate improvement needs through the right channels.
Requirements
• Tertiary qualification in Contact Centre Management, Operations, Business or a related field.
• 3+ years’ experience in customer service leadership...
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workable.com -
Standard Bank Group-Cape Town
and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products...
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smartrecruiters.com -
Sanlam-Cape Town
Contact Centre have career opportunities available for Insurance Consultants (JG10) base in Cape Town, Bellville. The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.
What will make you successful...
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sanlamcloud.co.za -
Callforce Direct-Cape Town
strategies with campaign objectives.
• Drive digital transformation through AI, automation, and cloud-based solutions.
• What You’ll Need
• 5+ years in data analytics, BI, or business analysis (BPO/contact centre experience preferred).
• Strong skills...
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