Contact Centre Jobs in Cape Town
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Search Results - Contact Centre Jobs in Cape Town
Isilumko Staffing (JHB)-Cape Town
CONTACT CENTRE TEAM LEADER – SALES | CONTRACT
Location: Cape Town
Employment Type: Contract
A leading financial services environment is looking for an experienced Contact Centre Team Leader – Sales to lead, coach and drive the performance of a high...
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Wns-Cape Town
of 3+ Years relevant management experience working in a fast paced inbound or outbound sales and service centric contact centre environment
Preferred Experience managing Omni-channel customer operations
3+ Years’ experience working within a BPO...
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Paton Personnel-Cape Town
6+ years Travel/Contact Centre experience, including 4+ years at Operations Manager/Senior Management level, is essential.
Expert Amadeus GDS, complex fare rules and global ticketing knowledge required.
Strong WFM, forecasting, capacity planning...
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HyperionDev-Cape Town
HyperionDev is seeking an Operations Lead to empower the Revenue Team by owning the CRM, policy governance, and reporting frameworks that drive sales efficiency across the student journey.
You will manage the CRM and Contact Centre systems, ensure...
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Sanlam Limited-Cape Town
Sanlam Limited in Cape Town is seeking a Communication Centre: Support Manager to lead a team of consultants delivering superior client service to intermediaries and investors. You will drive accountability, collaboration, and continuous improvement...
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HyperionDev-Cape Town
will be responsible for the end-to-end management and maintenance of our CRM and Contact Centre systems to ensure seamless operations.
This role involves the continuous update of policy documentation to align with evolving business needs and providing comprehensive...
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EXL-Cape Town
A prominent business consulting firm in Cape Town is seeking a Vice President of Operations. This executive-level position focuses on ensuring seamless service delivery, optimizing operations for efficiency, and managing employee engagement and...
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Contact Centre jobs – More locations:
Jobtailor-Cape Town
Design, build, and maintain Amazon Connect contact centre solutions
Create and manage contact flows, customer journeys, routing profiles, queues, and agent experiences
Develop inbound, outbound, callback, chatbot, webchat, email, and messaging...
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Isilumko Staffing (JHB)-Cape Town
building.
• Handle customer objections confidently and professionally to maximize conversion rates and sales outcomes.
• Achieve and consistently exceed individual and team sales targets within a high-performance contact center environment.
• Maintain...
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WNS Global Services-Cape Town
WNS Global Services in Cape Town is seeking an Operations Manager (Group Manager) to lead delivery of insurance processes and manage large, multi-layered teams across policy administration, claims, underwriting support, billing, and contact centre...
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Red Ember Recruitment (Pty) Ltd-Cape Town
acquisition and HR reporting.
The role requires a technically strong HR professional who is comfortable operating in a fast-paced contact centre environment and providing practical HR support to both employees and management. The source profile specifically...
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Datafin IT Recruitment-Cape Town
Duties & ResponsibilitiesA leading cloud Contact Center and CRM solutions provider in Southern Africa is hiring an Infrastructure Engineer to maintain and expand its cloud infrastructure. Responsibilities include architecture design, system testing...
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SA Commercial (Pty) Ltd-Cape Town
and accuracy in handling financial queries.
• Customer-first mindset with empathy and patience.
• Ability to remain professional in sensitive or high-pressure interactions.
Qualifications & Experience
• Previous experience in a contact centre or customer...
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VirtuHire-Cape Town
VirtuHire is seeking a Human Resources and Industrial Relations Manager to own the HR function across our managed client accounts, with a key account in a fast-moving outbound sales contact centre in Cape Town. The role is hands-on, highly...
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SA Commercial (Pty) Ltd-Cape Town
and accuracy in handling financial queries.
• Customer-first mindset with empathy and patience.
• Ability to remain professional in sensitive or high-pressure interactions.
Qualifications & Experience
• Previous experience in a contact center or customer...
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