Contact Centre Jobs in Cape Town
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Search Results - Contact Centre Jobs in Cape Town
HyperionDev-Cape Town
Requirements
Minimum
• 5+ years leading commercial, revenue, or sales operations teams in a distributed contact centre environment.
• Experience managing managers (e.g., regional heads, team leads).
• Strong analytical skills with experience in dashboards...
workable.com -
Discovery-Cape Town
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, and Brokers by supporting and fully resolving their queries through various channels, primarily over the telephone.
Key outputs
The successful...
discovery.co.za -
WNS-Cape Town
by meeting their strategic objectives for the business unit through regular reporting and engagement sessions.
Growth and development of team.
Essential Qualifications
Minimum 5 years of experience in a large contact center manager
Minimum 3 years...
SA Commercial (Pty) Ltd-Cape Town
Requirements:
• Fluent in French and English (spoken and written)
• Minimum Grade 12 / Matric
• Strong communication and problem-solving skills
• Customer service experience is advantageous
• Previous inbound/outbound contact centre experience...
Mass Markets-Cape Town
Mass Markets in Cape Town is seeking an experienced Director of Call Center Operations to lead the performance and operational oversight of contact center partners. The role focuses on ensuring exceptional service delivery while driving performance...
CapitalH-Cape Town
Our client, in the credit and payments industry, is looking to appoint a seasoned Head: Operations Support to lead the Workforce Management, Quality Assurance, and Dialler Support functions within the Contact Centre Operations environment...
CallForce-Cape Town
A leading telecommunications company in Cape Town is looking for a Contact Centre Manager to lead, mentor, and coach teams to deliver exceptional customer experiences. Responsibilities include managing operational teams, developing performance...
Contact Centre jobs – More locations:
Isilumko Staffing (JHB)-Cape Town
companies’ policies and procedures.
• The work experience will be either administration, client services, customer services, reception, office support, contact centre.
• Applicants CV must include all previously completed learnership.
• Applications process...
Datafin IT Recruitment-Cape Town
Stakeholder Engagement -
• Act as the primary interface between:
Ø Operations (Contact Centre, Sales teams).
Ø Product teams
Ø Technology teams
• Facilitate decision-making across business units.
• Translate business needs...
SA Commercial (Pty) Ltd-Cape Town
language skills (verbal & written)
• Passionate about customer service
• Strong analytical and problem-solving skills
• Technical abilities
• A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact...
Datafin IT Recruitment-Cape Town
lifecycle, from initial design to successful implementation and ongoing optimisation.
• Solution Architecture & Design: Architect, design, and deploy bespoke VoIP and contact centre solutions that meet and exceed client expectations.
• Technical Leadership...
The Legends Agency-Cape Town
savvy
• Based in Cape Town
Nice to Have
• Additional languages
• Valid drivers license and access to own reliable transport
Responsibilities
• Contact-centre sales strategy and execution
• Lead generation and client acquisition
• High-value deal...
Network Recruitment-Cape Town
management and communication skills.
• Experience within a contact centre, BPO, shared services, or operational environment will be highly advantageous.
Apply now!
For more exciting Finance vacancies, please visit:...
Datafin IT Recruitment-Cape Town
and AI-powered digital agent solutions. This role focuses on engaging senior stakeholders to modernise their communications, contact centre operations, and customer engagement through cloud communications, omnichannel, automation, and AI-driven self...
SA Commercial (Pty) Ltd-Cape Town
this is a mandatory requirement.
• Excellent English communication skills (spoken and written).
• Previous Team Leader, Team Manager, or Supervisor experience within a customer service or contact centre environment.
• Proven experience managing teams against KPIs...
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