Contact Centre Jobs in Cape Town
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Search Results - Contact Centre Jobs in Cape Town
Isilumko Staffing (JHB)Cape Town
CONTACT CENTRE TEAM LEADER – SALES | CONTRACTLocation: Cape TownEmployment Type: ContractA leading financial services environment is looking for an experienced Contact Centre Team Leader – Sales to lead, coach and drive the performance of a high...
Clicks GroupCape Town
Clicks Group is recruiting a Contact Centre Consultant for our Marketing team at the Cape Town head office. You will handle inquiries and complaints across multiple channels, delivering accurate resolutions and courteous service to achieve one...
Paton PersonnelCape Town
6+ years Travel/Contact Centre experience, including 4+ years at Operations Manager/Senior Management level, is essential.Expert Amadeus GDS, complex fare rules and global ticketing knowledge required.Strong WFM, forecasting, capacity planning, SLA...
EQ PlusCape Town
Join a technology-driven environment where youll lead voice technology operations, improve platform performance, and support customer engagement solutions.
Key Responsibilities
• Manage and optimise cloud contact centre (CCaaS) and voice platforms...
Innovazi ConsultingCape Town
Minimum Requirements:Bachelors degree in IT, Computer Science, Engineering, Telecommunications, or a related field.810 years experience in contact centre technology, telephony, CCaaS platforms, and voice infrastructure.35 years experience...
Isilumko Staffing (JHB)Cape Town
building.
• Handle customer objections confidently and professionally to maximize conversion rates and sales outcomes.
• Achieve and consistently exceed individual and team sales targets within a high-performance contact center environment.
• Maintain...
Paton PersonnelCape Town
6+ years Travel/Contact Centre experience, including 4+ years at Operations Manager/Senior Management level, is essential.
Expert Amadeus GDS, complex fare rules and global ticketing knowledge required.
Strong WFM, forecasting, capacity planning...
Contact Centre jobs – More locations:
WNSCape Town
how to turn a group of talented people into a high-performing team? If so, we want to hear from you.
We're looking for a Senior Group Manager to lead our contact centre operations, drive exceptional client outcomes and create an environment where...
EQ PlusCape Town
Join a technology-driven environment where youll lead voice technology operations, improve platform performance, and support customer engagement solutions. Key ResponsibilitiesManage and optimise cloud contact centre (CCaaS) and voice...
Inizio MedicalCape Town
Job Purpose/Overview
The Call Center Supervisor is a critical member of the Business Unit with accountability for all aspects of contact centre operations, including direct management, coaching, quality oversight, compliance monitoring...
Isilumko StaffingCape Town
customer experience.
The ideal candidate has at least 12 months in life insurance, proven sales targets achievement, and prior telesales or contact centre experience. A dynamic, fast-paced environment awaits with coaching and product training provided.
#J...
The Legends AgencyCape Town
Project ManagerLead end-to-end technical project delivery across telephony, voice transformation, and contact centre environments.Cape Town, South Africa | Hybrid / Fully Remote Initially | 9:00 AM 6:00 PM UK Time, with a 1-hour lunch | Market...
Isilumko Staffing (JHB)Cape Town
on a contract basis.
Minimum Requirements
• Matric
• Diploma in a relevant field
• Minimum 12 months’ experience in Life Insurance
• Proven experience selling Life Insurance products
• Previous telesales/contact centre sales experience
• Proven track...
Hire ResolveCape Town
operation of the contact centre by maintaining optimal service levels and agent productivity.
If you are skilled at translating real-time data into immediate, tactical action, this is your opportunity to customer experience!
Key Role Details
• Position...
TPCape Town
Analyst or similar role.
Understanding of contact centre operations and service level metrics.
Strong analytical skills and the ability to interpret real-time performance data.
Proficiency in Microsoft Excel and workforce reporting.
Strong communication...
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