Contact Centre Jobs in Cape Town
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Search Results - Contact Centre Jobs in Cape Town
The Legends Agency-Cape Town
Engineering Manager - Contact Centre Platforms
Lead the transformation of high-volume contact centre ecosystems at scale
Remote role with global impact across customer experience platforms
About Our Client
Our client a global technology company...
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Communicate Recruitment-Cape Town
The profile:
• Minimum of 5+ years leading high-volume contact centre operations
• Intermediate SQL skills
• SELECT. JOIN. WHERE. (If those words don't scare you, keep reading)
• Excel wizardry and a love for data that tells a story
• Experience...
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WNS-Cape Town
efficiently.
Qualifications
Essential: Grade 12
Preferred: Tertiary qualification in management or relevant proven contact center experience
Experience, Knowledge, Skills and Attributes
A proven track record of delivering against client, customer...
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SA Commercial (Pty) Ltd-Cape Town
Requirements:
• Fluent in French and English (spoken and written)
• Minimum Grade 12 / Matric
• Strong communication and problem-solving skills
• Customer service experience is advantageous
• Previous inbound/outbound contact centre experience...
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CapitalH-Cape Town
Our client, in the credit and payments industry, is looking to appoint a seasoned Head: Operations Support to lead the Workforce Management, Quality Assurance, and Dialler Support functions within the Contact Centre Operations environment...
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SA Commercial (Pty) Ltd-Cape Town
and accuracy in handling financial queries.
• Customer-first mindset with empathy and patience.
• Ability to remain professional in sensitive or high-pressure interactions.
Qualifications & Experience
• Previous experience in a contact centre or customer...
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Datafin IT Recruitment-Cape Town
and AI-powered digital agent solutions. This role focuses on engaging senior stakeholders to modernise their communications, contact centre operations, and customer engagement through cloud communications, omnichannel, automation, and AI-driven self...
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Contact Centre jobs – More locations:
SA Commercial (Pty) Ltd-Cape Town
contact centre or customer service experience preferred
• Strong verbal communication skills
• Excellent listening skills and empathy
• High level of accuracy and attention to detail
• Ability to work efficiently under time pressure
• Strong administrative...
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Datafin IT Recruitment-Cape Town
contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services Engineer will be responsible for the end-to-end delivery of their solutions, from planning and design...
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Datafin IT Recruitment-Cape Town
lifecycle, from initial design to successful implementation and ongoing optimisation.
• Solution Architecture & Design: Architect, design, and deploy bespoke VoIP and contact centre solutions that meet and exceed client expectations.
• Technical Leadership...
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Isilumko Staffing (JHB)-Cape Town
companies’ policies and procedures.
• The work experience will be either administration, client services, customer services, reception, office support, contact centre.
• Applicants CV must include all previously completed learnership.
• Applications process...
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IGT Solutions-Cape Town
in a similar role with direct people management exposure (in BPO industry), and min. 3 years’ experience in Quality environmentsPrevious contact center/BPO experience is essential for this roleTravel/Airlines domain experience is a strong advantage...
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SA Commercial (Pty) Ltd-Cape Town
language skills (verbal & written)
• Passionate about customer service
• Strong analytical and problem-solving skills
• Technical abilities
• A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact...
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RecruitSmith (PTY) LTD-Cape Town
/ Matric
• 2+ years’ experience in a Team Leader / Supervisor role within a contact centre or BPO environment
• Experience managing international campaigns (US or UK markets advantageous)
• Strong leadership, coaching, and people management skills...
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Keen-Cape Town
or customer service environment, with at least 2 years in a senior QA role.
• Strong understanding of QA methodologies, metrics, and best practices, particularly in a contact center setting.
• Proven ability to lead and develop teams, with excellent mentoring...
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workable.com -
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