Contact Centre Jobs in Cape Town
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Search Results - Contact Centre Jobs in Cape Town
Clicks Group Limited-Cape Town
GroupIntroductionWe are looking to recruit a Contact Centre Consultant to work within the Marketing department. The role will be based at our head Office in Cape Town and will report to the Contact Centre Team Leader.To provide problem resolution to enquiries...
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Rentokil Initial-Cape Town
Rentokil Initial:
Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling...
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workable.com -
SA Commercial (Pty) Ltd-Cape Town
â Minimum Requirements
• Fluent Dutch (C1C2) and English (non-negotiable)
• 12 years QA experience in a contact centre/BPO environment
• Strong understanding of QA frameworks and customer service KPIs
• Excellent analytical skills and attention...
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SA Commercial (Pty) Ltd-Cape Town
performance environment with minimal supervision.
Qualifications & Experience
• Minimum 5 years experience managing dialer systems within a BPO or large-scale contact center environment.
• Experience overseeing multi-country operations preferred.
• Advanced...
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RecruitSmith (PTY) LTD-Cape Town
experience in a Team Leader / Supervisor role within a contact centre or BPO environment
• Experience managing international campaigns (US or UK markets advantageous)
• Strong leadership, coaching, and people management skills
• Excellent communication...
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The Legends Agency-Cape Town
and access to own reliable transport
Responsibilities
Contact-center sales strategy and execution
Lead generation and client acquisition
High-value deal closing
Exceed sales targets
Collaborative
What we offer
Each employee has a chance to see the impact...
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Contact Centre jobs – More locations:
Ad Talent-Cape Town
experience (CX), contact centre or high-volume environments is beneficial
• Solid understanding of front-end principles (HTML, CSS)
• Ability to collaborate effectively with product, engineering and cross-functional teams
• Strong communication skills...
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WNS-Cape Town
record of delivering against client, customer and business outcomesMore than 2 years’ experience working in a management roleExperience in the BPO/contact center environment will be beneficialBehavioural Traits RequiredCommunication and written...
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PlaceTalent-Johannesburg, 1262 km from Cape Town
stakeholders to support. service delivery and performance improvement.Minimum Requirements:Contracts Management qualification (essential).Contact Centre Operations (Level 4), Operations Management. Business Management, or Data Analysis (advantageous).Minimum 5...
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HyperDev-Cape Town
and maintenance of our CRM and Contact Centre systems to ensure seamless operations. This role involves the continuous update of policy documentation to align with evolving business needs and providing comprehensive reporting to leadership.
Success in this role...
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workable.com -
Stonebridge HR Solutions-Fourways, 1274 km from Cape Town
at least 2 years
• Customer Service: at least 3 years
• Contact Centre Operations (Level 4)
• Operations Management
• Business and Management Development
• Data Analysis
• Drivers license
Technical skills:
• Computer literacy, e.g., MS Office suite...
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Boldr-Cape Town
of Workforce Management experience in a BPO/contact center environment, with at least 2 years in a supervisory or managerial role.
• Proficiency in WFM tools (Verint, NICE, Aspect, Genesys, or equivalent) and advanced MS Excel skills.
• Proven track record...
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workable.com -
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