Customer Service Team Leader Jobs in Cape Town
1 - 15 of 19
Search Results - Customer Service Team Leader Jobs in Cape Town
Frank Consult-Cape Town
A South African payments and financial services business is seeking a Customer Care Team Lead to ensure exceptional customer service and lead a dedicated team. The role involves providing coaching, monitoring performance metrics, and fostering...
Initiate International-Cape Town
Our client, a well-established and growing sports betting operator , is looking to appoint an experienced Customer Support Team Lead to oversee day-to-day support operations and drive performance across a front-line customer support team.
This role...
Call Centre Staffing-Cape Town
a seamless customer experience across all touch points.
• Manage day-to-day operations of the customer service team.
• Provide training and support to team members in complaints handling and customer service skills
• Contribute to a positive team culture...
Keen-Cape Town
where you come in.
About the Role
We’re hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech and delivery space. You’ll be responsible for leading a frontline team of 12–15 agents, ensuring they deliver...
workable.com -
Daisy Business Solutions-Cape Town
experience with on-site hardware/software installation, network setup, troubleshooting, and customer-facing support.
• 2+ years of team lead or supervisory experience in field service, including mentoring junior engineers, coordinating team schedules...
Wild Dreams Hospitality-Cape Town
This is a fast paced café based in the heart of Cape Town in the Western Cape. The successful candidate will be responsible for ensuring smooth store operations, excellent customer service, strong team leadership, and consistent brand standards...
Wild Dreams Hospitality-Cape Town
This is a fast paced café based in the heart of Cape Town in the Western Cape. The successful candidate will be responsible for ensuring smooth store operations, excellent customer service, strong team leadership, and consistent brand standards...
Customer Service Team Leader jobs – More locations:
Surgo PTY Ltd-Cape Town
Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained, and quality...
The Recruitment Council-Cape Town
internal knowledge and processes followed within our operations teams, to ensure you are up to date with all the latest FCA regulations. · Escalate training and competency issues to the Complaints Manager and relevant Team Leaders.
· To ensure that all...
Surgo PTY Ltd-Cape Town
customer issues using the in-house operating system
Complete call logs and reports Assisting irate members and escalate
when required to senior agents/team leader Ensure own productivity
levels are maintained, and quality standards are met at all times...
Black Pen Recruitment-Cape Town
Consultant to join their team. In this role, you will be responsible for managing their series travel programs and ensuring that each group experience is seamless and of the highest quality. If you're driven by delivering top-tier customer service, thrive...
Surgo PTY Ltd-Cape Town
and resolve customer issues using the in-house operating system
Complete call logs and reports Assisting irate members and escalate
when required to senior agents/team leader Ensure own productivity
levels are maintained, and quality standards are met at all...
The Talent Room-Cape Town
Work in a team and collaborate to improve customer support.
• Research and remain up to date with current industry and technologies and share learnings with the team.
• Become familiar with department policies and SOPs (Standard Operating Procedure...
Happy Pay-Cape Town
infrastructure, and customer success at scale.
• Opportunity to grow into senior support, team lead, or operations roles as we scale....
workable.com -
Surgo PTY Ltd-Cape Town
and resolve customer issues using the in-house operating system Complete call logs and reports Assisting irate members and escalate when required to senior agents/team leader Ensure own productivity levels are maintained, and quality standards are met at all...
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