Customer Service Team Leader Jobs in Cape Town
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Search Results - Customer Service Team Leader Jobs in Cape Town
Lufthansa Group-Cape Town
Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business.
Tasks
Keeping the fault/request queue...
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SA Commercial (Pty) Ltd-Cape Town
escalation procedures as required.
• Collaborate with team leaders to enhance customer experiences.
• Handle miscellaneous duties and responsibilities as defined by management.
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Requirements: We are looking for an English + French Support Specialist...
Capita-Cape Town
10098416 Facilitate delivery of high quality and engaging learning events, coaching and training the team on Client/Capita systems, processes & policies, customer service & communication. Assess employee skill levels and identify training needs
Job title...
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PBT Group-Cape Town
against operational and cost targets
1. Delivers internal and external customer service excellence through adherence to quality service standards for data management
• Adhere to shared company values and service standards with regard to customer...
Customer Service Team Leader jobs – More locations:
Lulalend-Cape Town
criteria updates and how they align to conversion, compliance and customer service
• Manage the quality system within the customer facing teams space and conduct frequent quality assurance checks
• Handle audit support queries and related tasks when...
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SA Commercial (Pty) Ltd-Cape Town
customer issues promptly and efficiently.
• Document and track customer issues and resolutions.
• Follow escalation procedures as required.
• Collaborate with team leaders to enhance customer experiences.
• Handle miscellaneous duties and responsibilities...
Lulalend-Cape Town
of contact for cross-departmental communication and collaboration, fostering strong working relationships with other teams such as product development, quality assurance, and customer service.
THE COMPETENCIES WE’RE AFTER
• Agile
• Ability to work...
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HR Genie-Cape Town
standards.
• Relationship Management:
• Build and maintain strong relationships with clients, internal stakeholders, and external collection agencies.
• Collaborate with sales and customer service teams to address customer issues and facilitate timely...
Ten Group-Cape Town
in a timely manner with 100% accuracy.
• Provide feedback to Team Leader and/or the relevant Member Satisfaction/Supplier Manager with any service level issues regarding particular suppliers, and where you identify alternatives to existing suppliers...
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