Customer Service Team Leader Jobs in Cape Town
1 - 15 of 21
Search Results - Customer Service Team Leader Jobs in Cape Town
Initiate International-Cape Town-
Our client, a well-established and growing sports betting operator , is looking to appoint an experienced Customer Support Team Lead to oversee day-to-day support operations and drive performance across a front-line customer support team.
This role...
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Call Centre Staffing-Cape Town-
and interactions.
• Collaborate with other departments to ensure a seamless customer experience across all touch points.
• Manage day-to-day operations of the customer service team.
• Provide training and support to team members in complaints handling and customer...
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Surgo PTY Ltd-Cape Town-
Dutch Customer Services – The Netherlands Purpose of
the Role The Team Manager is a high-quality people leader
responsible for fostering a people‑oriented team culture that
emphasizes quality, continuous improvement, employee development, and high...
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Keen-Cape Town-
where you come in.
About the Role
We’re hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech and delivery space. You’ll be responsible for leading a frontline team of 12–15 agents, ensuring they deliver...
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Surgo PTY Ltd-Cape Town-
across all levels Requirements Dutch language proficiency at C1 level (spoken and written) – essential Proven experience in a Team Manager / Team Leader role within a customer services or BPO environment Experience managing performance, KPIs...
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Keen-Cape Town-workable.com-
where you come in.
About the Role
We’re hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech and delivery space. You’ll be responsible for leading a frontline team of 12–15 agents, ensuring they deliver...
Read more
Recruit for Africa PTY Limited-Cape Town-
environment. Ideal candidates will have over 5 years of experience in a similar managerial role and a strong background in customer service and team leadership. Compensation is negotiable, with an ASAP start date.
#J-18808-Ljbffr...
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Customer Service Team Leader jobs – More locations:
Callforce Direct-Cape Town-
response deadline
Compliance & Record Keeping
Maintain accurate, detailed notes on all interactions and decisions
Ensure all work complies with FCA, FOS, and company policy
Escalate complex cases or vulnerable customer situations to Team Leader...
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The Recruitment Council-Cape Town-
internal knowledge and processes followed within our operations teams, to ensure you are up to date with all the latest FCA regulations. · Escalate training and competency issues to the Complaints Manager and relevant Team Leaders.
· To ensure that all...
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Complete Talent-Cape Town-
in port. This role manages operational planning, procurement coordination, warehousing, logistics, customer service, supplier performance, and team leadership to ensure vessels are serviced accurately, safely, and on time.
The ideal candidate has strong...
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Service Solutions-Cape Town-
action plans.
• Team Leadership & Development: Motivating employees, coaching team members on selling techniques, and training new hires to deliver luxury-standard service.
• Operations & Compliance: Managing payroll budgets, overseeing inventory...
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Surgo PTY Ltd-Cape Town-
customer issues using the in-house operating system
Complete call logs and reports Assisting irate members and escalate
when required to senior agents/team leader Ensure own productivity
levels are maintained, and quality standards are met at all times...
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Edge Executives-Johannesburg, 1262 km from Cape Town-
through to agreement and payment. This is a high-touch, sales-oriented service role where responsiveness, organisation, and attention to detail are key.
Working remotely from South Africa and reporting into a UK-based Sales Team Leader, you'll support...
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Surgo PTY Ltd-Cape Town-
Identify, research, and resolve customer issues using the in-house operating system
Complete call logs and reports Assisting irate members and escalate
when required to senior agents/team leader Ensure own productivity
levels are maintained, and quality...
Read more
Happy Pay-Cape Town-workable.com-
role for someone who thrives in unstructured, high-growth environments — a leader who can design systems, implement tools, set performance standards, and coach teams while the business is moving quickly.
You will own the evolution of the customer...
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