Customer Service Team Leader Jobs in Western Cape
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Search Results - Customer Service Team Leader Jobs in Western Cape
Callforce Direct-Cape Town
Leader is responsible for managing a team of customer service social media specialist who are recovering poor service experiences for customers that rate Vodapay service surveys on the App, Tobi and live chat.
Our ideal candidate should have strong...
Cape Town
Purpose of the role
Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault...
SA Commercial (Pty) Ltd-Cape Town
the customer and various departments. Employ consistent troubleshooting techniques to promptly identify and resolve customer issues. Document and track customer issues and resolutions. Adhere to escalation procedures as necessary.
Collaborate with team leaders...
Lufthansa Group-Cape Town
Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business.
Tasks
Keeping the fault/request queue...
appcast.io -
Finovate People-Hermanus (WC)
and progress updates. Collaboration with the Customer Services team is essential to meet both customer expectations and revenue targets. Key Responsibilities Primarily: Engage with customers. Request SARS E-filing profile and update customer details as required...
Cape Town
customer issues promptly and efficiently.
• Document and track customer issues and resolutions.
• Follow escalation procedures as required.
• Collaborate with team leaders to enhance customer experiences.
• Handle miscellaneous duties and responsibilities...
SA Commercial (Pty) Ltd-Cape Town
escalation procedures as required.
• Collaborate with team leaders to enhance customer experiences.
• Handle miscellaneous duties and responsibilities as defined by management.
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Requirements: We are looking for an English + French Support Specialist...
Customer Service Team Leader jobs – More locations:
PBT Group-Cape Town
against operational and cost targets
1. Delivers internal and external customer service excellence through adherence to quality service standards for data management
• Adhere to shared company values and service standards with regard to customer...
Lead Generation Group-Cape Town
Job Overview:
We are seeking an experienced individual to fill the role of Country Manager. This position requires exceptional leadership skills, a deep understanding of customer service and sales, and the ability to effectively manage teams while...
appcast.io -
SA Commercial (Pty) Ltd-Cape Town
customer issues promptly and efficiently.
• Document and track customer issues and resolutions.
• Follow escalation procedures as required.
• Collaborate with team leaders to enhance customer experiences.
• Handle miscellaneous duties and responsibilities...
1-gird South Africa-Cape Town
of action, maintaining the financial health of the organisation, creating financial awareness, identifying trends, improving financial efficiency driven by highest levels of customer service, communication, and teamwork.
Key performance areas
• Team...
appcast.io -
FirstRand-Table View
risks that may lead to increased costs.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Adhere to Organisational values and service standards and interact with and communicate with customers accordingly.
• Ensure first...
jobspire.co.za -
Lulalend-Cape Town
of contact for cross-departmental communication and collaboration, fostering strong working relationships with other teams such as product development, quality assurance, and customer service.
THE COMPETENCIES WE’RE AFTER
• Agile
• Ability to work...
appcast.io -
Heineken Global-Cape Town
achievements of all key performance indicators across Shared Services Unit. The CX & Ops Support Manager reports to the Head of Shared Services and influences the senior leadership team and business unit champions in providing seamless interactions and mutual...
jobslin.com -
Lulalend-Cape Town
criteria updates and how they align to conversion, compliance and customer service
• Manage the quality system within the customer facing teams space and conduct frequent quality assurance checks
• Handle audit support queries and related tasks when...
appcast.io -
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