Customer Service Team Leader Jobs in Gauteng
1 - 15 of 34
Search Results - Customer Service Team Leader Jobs in Gauteng
Call Centre Staffing-Cape Town-
a seamless customer experience across all touch points.
• Manage day-to-day operations of the customer service team.
• Provide training and support to team members in complaints handling and customer service skills
• Contribute to a positive team culture...
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The Working Earth-Johannesburg-
We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management...
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Cre8work-Germiston-
the day-to-day operation in their absence, ensuring both customer service satisfaction and sales opportunities are maximized.
Admin
• Assisting in the day to day running of the Truck Fitting Bay Warehouse.
• Client Management and Floor Management...
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Discovery Limited-Vereeniging (GP)-
along with 3-5 years of experience in the financial services industry, particularly in customer service. Skills like excellent communication, analytical ability, and leadership are essential, as well as proficiency in MS Suite.
The company is committed...
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Gerald Lilian Executive Appointments (GLEA)-Johannesburg-
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Field Services Team Leader (Operations Manager) for their Southern African Region (South Africa, Namibia & Botswana).
The Corporate...
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Discovery Limited-Nigel-
along with 3-5 years of experience in the financial services industry, particularly in customer service. Skills like excellent communication, analytical ability, and leadership are essential, as well as proficiency in MS Suite.
The company is committed...
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AllSpes (Pty) Ltd-Centurion-
The person will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving).
Additionally...
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Customer Service Team Leader jobs – More locations:
TalenCo Recruitment Specialists-Carletonville-
losses incurred due to fraud reported on customer bank accounts (online / card fraud).Provide excellent customer service to cardholders, merchants, internal and external stakeholders.Ensure that fraud alerts on the fraud monitoring systems are actioned...
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Ergasia Placements-Pretoria-
Key Responsibilities
• Lead, manage, and motivate a team of call centre agents to achieve KPIs and performance targets
• Monitor team performance, productivity, and service levels
• Provide ongoing coaching, mentoring, and performance management...
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Cre8work-Germiston-
knowledge
2. Sales & Service Centre SOP’s
3. Customer SLA’s
4. IR & Labour Relations Policies
5. Policies & Procedures
6. Basic understanding of volume discount structures
7. Organogram & Business Process
8. Export requirements
9. Product knowledge...
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TalenCo Recruitment Specialists-Soshanguve-
losses incurred due to fraud reported on customer bank accounts (online / card fraud).Provide excellent customer service to cardholders, merchants, internal and external stakeholders.Ensure that fraud alerts on the fraud monitoring systems are actioned...
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One Spark-Carletonville-
is customer-obsessed, and passionate about growing people and performance.
Role Summary
The Team Leader will oversee daily operations of a team of Call Centre Agents. You will manage sales performance, compliance, customer service, and team culture, ensuring...
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6 similar jobs: Nigel, Soshanguve, Vanderbijlpark, Vereeniging, Johannesburg...
Discovery Limited-Soshanguve-
advantageous)
3–5 years of experience and knowledge in Financial Services Industry – Essential; Group Life and/or Retirement Funds (advantageous)
Minimum 3 years of experience in a customer services contact centre environment or similar role
Previous leadership...
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Cre8work-Germiston-
budgetary and asset management skills
8. Relationship Management
9. Leadership and Management skills
10. Sales & Service Centre operational skills
11. Presentation skills
12. Negotiating skills...
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CD Vision Marketing-Johannesburg-
customer service
Report sales activity to the team leader
Requirements:
Matric (Grade 12)
Ability to work under pressure
Must be target-driven and motivated
Must be confident and well-spoken
Sales experience is an advantage, but not required
Must...
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