Customer Service Team Leader Jobs in Gauteng
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Search Results - Customer Service Team Leader Jobs in Gauteng
Germiston
Our company seeks a Team leader to plan and directs the day-to-day operations of truck fitting bay.
Develop new strategies to improve customer service, drive truck Tyre sales and increase profitability.
Key Responsibilities
• Exceptions...
University of Fort Hare-Centurion
CLC is currently recruiting for a Customer Experience Centre Team Leader.
The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC...
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Callforce Direct-Johannesburg
and managing a team of insurance sales agents to achieve sales targets and deliver exceptional customer service. This role involves developing sales strategies, providing coaching and support to sales agents, and overseeing day-to-day sales operations to drive...
Standard Bank of South Africa Limited-Roodepoort
Team Leader, Short Term Insurance Claims
Job Overview
Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, Ellis Street 4
To oversee the management Call Centre based claims area nationally, and to ensure that the set key...
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Profession Hub-Johannesburg
will report directly to the Team Leader and Customer Service Manager.
Key Duties and Responsibilities:
• Must thrive on Chats, in and outbound calls, showing initiative and strong negotiation skills.
• Apply techniques to convert new registrations...
Centurion
in call centre/customer care environment
• Minimum of 2 years working experience in an insurance or related industry
• Minimum of 2 years experience in a Leadership role
Skills and Attributes:
• Lead by example in terms of following processes
• Bilingual...
Rmbwestport-Johannesburg
of the team within Corporate and Institutional Banking (CIB) by providing excellent customer service to both internal and external clients
To lead, coach, and develop employees towards achieving business, professional and personal development objectives...
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Customer Service Team Leader jobs – More locations:
Pretoria
address issues, and implement process improvements to enhance efficiency and client satisfaction.
Customer Service Excellence:
• Champion a client-centric approach to claims management, prioritising prompt and empathetic resolution of client inquiries...
HR Genie-Centurion
the RMA department and ensure high-quality customer service levels
• Efficiently handle returns and merchandise authorization processes
• Manage stockholding effectively to minimize losses and maximize inventory turnover
• Drive improvements in turnaround...
Capitec-Johannesburg
skilled and trained team of Call Centre Agents operating within an efficient environment according to approved, up to date, well documented processes and procedures.
Experience
Minimum:
• 2-3 years Call Centre experience with leadership or oversight...
capitecbank.co.za -
HR Genie-Centurion
Handle and resolve any customer and/or internal complaints related to RMA.
Management of the RMA Team
1. Conduct weekly meetings with the RMA team leader and provide support with challenges.
2. Measure and manage quality and turnaround time of service...
Nedbank-Johannesburg
and performance.Set targets for all other call center agents to meet.Schedule and organize shift patterns for other team members to ensure customers are never left unattended to.Understand all organization’s products, services, procedures, and guidelines.Communicate...
jobspire.co.za -
Standard Bank of South Africa Limited-Roodepoort
Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, Ellis Street 4
To manage, oversee and have oversight over the team, whilst delivering a superior customer service by adhering to Business procedures, audit requirements...
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KMCK Talent Sourcing-Pretoria
RESPONSIBILITIES:
Improve customer service experience, create engaged customers and facilitate organic growth / Giving customer service to clients;
Contact with Debt counsellors;
Attend to all daily tasks;
Meet or exceed set agreed targets...
Standard Bank of South Africa Limited-Roodepoort
Business Segment: Personal & Private Banking
Location: ZA, GP, Roodepoort, Ellis Street 4
To manage, and have oversight over the team, whilst delivering a superior customer service. To grow and maintain our customer base through partnerships...
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