Customer Service Team Leader Jobs in Gauteng
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Search Results - Customer Service Team Leader Jobs in Gauteng
Call Centre Staffing-Cape Town-
a seamless customer experience across all touch points.
• Manage day-to-day operations of the customer service team.
• Provide training and support to team members in complaints handling and customer service skills
• Contribute to a positive team culture...
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The Working Earth-Johannesburg-
We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management...
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The Good Human (Pty)Ltd-Johannesburg-
requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction.
Key Responsibilities
Operational Management
• Manage day-to-day customer support operations across live chat, email, and telephone
• Ensure...
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Santam Insurance-Johannesburg-
A leading insurance provider in Johannesburg is hiring a Team Manager for their Claims Contact Centre. This role involves supervising a claims team, ensuring high-quality customer service and effective claims processing.
Candidates should have...
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Cre8work-Germiston-
the day-to-day operation in their absence, ensuring both customer service satisfaction and sales opportunities are maximized.
Admin
• Assisting in the day to day running of the Truck Fitting Bay Warehouse.
• Client Management and Floor Management...
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Gerald Lilian Executive Appointments (GLEA)-Johannesburg-
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Field Services Team Leader (Operations Manager) for their Southern African Region (South Africa, Namibia & Botswana).
The Corporate...
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Ergasia Placements-Pretoria-
Key Responsibilities
• Lead, manage, and motivate a team of call centre agents to achieve KPIs and performance targets
• Monitor team performance, productivity, and service levels
• Provide ongoing coaching, mentoring, and performance management...
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Customer Service Team Leader jobs – More locations:
Cre8work-Germiston-
knowledge
2. Sales & Service Centre SOP’s
3. Customer SLA’s
4. IR & Labour Relations Policies
5. Policies & Procedures
6. Basic understanding of volume discount structures
7. Organogram & Business Process
8. Export requirements
9. Product knowledge...
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Discovery-Carletonville-discovery.co.za-
Discovery Corporate & Employee Benefits
Team Leader – Contact Centre
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand...
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6 similar jobs: Soshanguve, Johannesburg, Pretoria, Nigel, Vanderbijlpark...
CD Vision Marketing-Johannesburg-
customer service
Report sales activity to the team leader
Requirements:
Matric (Grade 12)
Ability to work under pressure
Must be target-driven and motivated
Must be confident and well-spoken
Sales experience is an advantage, but not required
Must...
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Staff Solutions-Roodepoort-
in Retail Sales or Marketing
Up to 3 years in a supervisory or team‑lead role
Technical Competencies
Proficient in MS Office Suite and relevant retail or business systems
Strong understanding of retail operations, stock control, and customer service...
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1 similar jobs: Johannesburg
Milton Resourcing-Johannesburg-
control, merchandising, and team leadership
• Strong understanding of customer service and sales performance
• Experience with admin processes, reporting, and retail systems
• Computer literate (MS Office)
• Valid driver’s license (essential)
• Own...
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Gijima Holdings-Thabazimbi-
client contract
• Deliver customer service - Communicate, dress, and display positive attitude
• Quality incident resolution - Ensure incident is resolved on first contact within SLA
• Compliance to pending rules - Ensure compliance to pending rules...
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G-Core Capital-Pretoria-
Highly customer service-oriented
-Self-driven, motivated, resourceful individual who takes accountability for results
• Highly analytical with attentive to detail
-Strong problem-solving skills
-Good relationship-building and listening skills
• Sound verbal...
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Bright Search Recruitment (Pty) Ltd-Port Elizabeth-
Qualifications and ExperienceEducation:
• Diploma or Degree in Hospitality Management, Hotel Management, or Tourism (essential).
• Additional training in Customer Service, Front Office Management, or Leadership is advantageous.
Experience...
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