Account Manager
Vox Telecommunications Cape Town
Job Description
- Operating as the lead point of contact for any and all matters specific to your accounts
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and
- agreements to maximize profit
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and
- executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs
- and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Grade 12
- 2years experience of operating as the lead point of contact
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
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