Account Manager / Pod Manager (Performance Media)
The Legends Agency Cape Town
Account Manager / Pod Manager (Performance Media)
Lead Performance Delivery Across Global Brands in a Fast-Growing Digital Agency
This role acts as the central link between the South African delivery team and UK agency stakeholders. You'll lead a small performance pod (including campaign and junior campaign managers), overseeing workflow, performance reporting, timelines, and communication across a variety of digital campaigns.
Lead Performance Delivery Across Global Brands in a Fast-Growing Digital Agency
Cape Town (Hybrid 4 days in-office) | R35 000 - R45 000 CTC
About Our Client
This rapidly scaling full-service digital agency is expanding its Cape Town-based team to support a growing portfolio of UK performance marketing clients. Known for its collaborative culture and structured delivery model, the agency combines strategic media buying with data-driven execution.As they grow, they're looking for strong communicators who thrive in dynamic environments and want to help build something impactful.
The Role: Account Manager / Pod Manager (Performance Media)This role acts as the central link between the South African delivery team and UK agency stakeholders. You'll lead a small performance pod (including campaign and junior campaign managers), overseeing workflow, performance reporting, timelines, and communication across a variety of digital campaigns.
Your focus will be operational oversight, delivery excellence, and ensuring that all campaigns meet platform and performance standards.
Key Responsibilities- Bring 3-5 years experience in digital account management or campaign delivery within an agency setting
- Oversee day-to-day campaign workflow across multiple brands and digital channels
- Manage internal delivery timelines, team responsibilities, and output quality
- Act as the main point of contact for UK-based stakeholders, ensuring clear communication and expectation management
- Review campaign reports and performance metrics; highlight issues and trends proactively
- Lead and support a small team of campaign managers and junior campaign managers
- Drive process efficiency and uphold quality and performance standards across the pod
- 35 years experience in a digital agency environment with a focus on account or campaign management
- Deep understanding of paid media platforms and campaign performance metrics
- Strong organisational and time management skills with a sharp eye for detail
- Confident communicator with experience managing client relationships
- Comfortable working in fast-paced environments with shifting priorities
- Collaborative team player who leads with clarity, accountability, and empathy
- Experience managing or mentoring junior team members is a plus
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