German Speaking Customer Service Consultant

apartmentCross Border Talents placePort Elizabeth business_centerR 20,000 - R 25,000/month calendar_month 
Customer Service Consultant – German Speaker (B2–C2)
On-site | Umhlanga, South Africa
Full-time | 24/7 Rotational Shifts

Salary: R20,000 – R25,000 per month + Benefits

How to Apply

Send your CV to can.dinler@cbtalents.org or Use Application Form

We are looking for a German-speaking Customer Service Consultant to join our on-site team in Umhlanga. This role is ideal for customer-focused professionals who enjoy problem-solving, clear communication, and working in a fast-paced, international environment.

You'll be supporting customers through various channels, ensuring a high-quality service experience while representing a globally recognized organization.

What You'll Do
  • Handle customer inquiries professionally and efficiently in German
  • Communicate internally in English with team members and supervisors
  • Resolve customer issues with empathy, accuracy, and attention to detail
  • Navigate customer support systems and document interactions correctly
  • Meet service quality, productivity, and compliance standards
  • Work rotational shifts in a 24/7 operation, including weekends when required
What We're Looking For
  • German language proficiency (B2–C2), written and spoken
  • Good command of English for internal communication
  • Matric / Grade 12 qualification (essential)
  • Customer service or call centre experience is advantageous (retail experience is also a plus)
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced, customer-focused environment
  • Comfortable with rotational shifts
  • Basic computer skills and confidence using support tools
What We Offer
  • Monthly salary: R20,000 – R25,000
  • 1x local flight to Durban prior to start date
  • 20 nights of accommodation, covered at a location selected by Client Company
  • Stable, full-time employment
  • Professional, supportive team environment
  • Opportunities for growth within a global organization

Apply now and take the next step in your customer service career in Umhlanga...

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