German Speaking Customer Service Consultant
Cross Border Talents Port Elizabeth R 20,000 - R 25,000/month
Customer Service Consultant – German Speaker (B2–C2)
On-site | Umhlanga, South Africa
Full-time | 24/7 Rotational Shifts
On-site | Umhlanga, South Africa
Full-time | 24/7 Rotational Shifts
Salary: R20,000 – R25,000 per month + Benefits
How to Apply
Send your CV to can.dinler@cbtalents.org or Use Application Form
We are looking for a German-speaking Customer Service Consultant to join our on-site team in Umhlanga. This role is ideal for customer-focused professionals who enjoy problem-solving, clear communication, and working in a fast-paced, international environment.
You'll be supporting customers through various channels, ensuring a high-quality service experience while representing a globally recognized organization.
What You'll Do- Handle customer inquiries professionally and efficiently in German
- Communicate internally in English with team members and supervisors
- Resolve customer issues with empathy, accuracy, and attention to detail
- Navigate customer support systems and document interactions correctly
- Meet service quality, productivity, and compliance standards
- Work rotational shifts in a 24/7 operation, including weekends when required
- German language proficiency (B2–C2), written and spoken
- Good command of English for internal communication
- Matric / Grade 12 qualification (essential)
- Customer service or call centre experience is advantageous (retail experience is also a plus)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, customer-focused environment
- Comfortable with rotational shifts
- Basic computer skills and confidence using support tools
- Monthly salary: R20,000 – R25,000
- 1x local flight to Durban prior to start date
- 20 nights of accommodation, covered at a location selected by Client Company
- Stable, full-time employment
- Professional, supportive team environment
- Opportunities for growth within a global organization
Apply now and take the next step in your customer service career in Umhlanga...
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