rowth Partner (Account Manager / Farmer | Revenue & Relationship Management)
Growth Partner (Account Manager / Farmer | Revenue & Relationship Management)
(Region-flexible / Office-based with periodic merchant visits)
Want a Role Where Your Relationships Actually Drive Business Growth?
This role is perfect for someone who cares deeply about merchants, understands commercial levers, and wants to own a portfolio they can shape and grow. Not a support role. Not a reactive role. A true commercial relationship-ownership role.
A fast-scaling fintech organisation is searching for a Growth Partner to take responsibility for a defined base of merchants, ensuring they stay active, grow their revenue, deepen engagement, and adopt more products that make their businesses stronger.
If you're equal parts relationship-builder and commercial thinker, keep reading.
Job details
Grow Revenue- Analyse merchant behaviour to spot cross-sell & upsell opportunities
- Increase adoption of digital payments, funding products, software & VAS
- Build a proactive pipeline of commercial opportunities
- Drive base revenue growth with precision and accountability
- Identify churn risk early through data and trends
- Re-engage low-usage or dormant merchants
- Resolve issues by collaborating with Support & Operations
- Keep your portfolio active, healthy, and profitable
- Serve as the trusted advisor for your merchants
- Run structured lifecycle check-ins
- Host education sessions to help merchants unlock full product value
- Bring merchant insights back into Product, Marketing & BI
- 35+ years in account management, customer success, retention, or commercial roles
- Strong communicator across WhatsApp, phone, email and in-person visits
- Naturally empathetic but commercially sharp
- Data-driven, disciplined, and confident using CRM tools
- Someone who takes full ownership of their portfolio and outcomes
If you're ready to manage a book of business with purpose and precision, this is your next step.