Internal Sales Assistant

Key responsibilities include:

• Receiving and processing customer fuel orders
• Capturing and releasing orders within the ordering workflow system
• Following up on on-hold orders and outstanding payments prior to delivery dates
• Conducting cash checks and releasing orders upon approved payment confirmation
• Handling customer account queries and reconciliations
• Managing back-order reporting and clearing orders once confirmations are received
• Assisting sales representatives with volume reports and pricing confirmations
• Following up with Logistics regarding released but unplanned orders
• Monitoring and responding to customer emails and enquiries professionally and efficiently
• Assisting the Logistics team with route planning and truck capacity optimisation
• Participating in a rotating after-hours standby schedule (1 week per month)

Minimum requirements:

• Matric Certificate
• 13 years experience in Internal Sales or Administration
• Advanced Microsoft Office skills, particularly Excel

The ideal candidate will demonstrate:

• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving ability
• The ability to multitask and work under pressure
• A positive, self-motivated, and hands-on attitude
• Strong time management and organisational skills
• The ability to work independently and take initiative
• A team-player mindset with a willingness to go the extra mile