Online Integration Specialist

Key Responsibilities:

• Supporting and stage monitoring of Biller Integrations.
• Participating in various IT integration functions.
• Ad hoc report generation using SQL.
• Monitoring transaction irregularities in the value chain from Retailer to Biller.
• Consulting with clients to guide them through integration requirements and processes.
• Providing technical support to clients post integration, including troubleshooting and issue resolution.
• Ensuring seamless connectivity between systems and assisting clients through the integration process.
• Understanding technical documentation and solution design to advise clients effectively.
• Investigating application logs and conducting test transactions in live environments.
• Collaborating with internal and external stakeholders to resolve integration-related issues.

Job Experience and Skills Required:

• Relevant tertiary IT qualification.
• 3 years' experience in a similar role, including experience in SQL, IT systems monitoring, MS Office suite (specifically MS Excel), and customer support.
• Experience in the Financial Services industry with a focus on the payments industry and the understanding of reconciliation and settlement processes will be beneficial.
• Fluent in written and verbal communication in English and a good understanding of Afrikaans.
• Any additional language will be seen as beneficial.
• Stable internet connection required, fiber connection advantageous (to handle queries remotely from home, if required)

Apply now!