HR Administrator

Role Purpose

To provide end-to-end HR administrative and operational support across the employee lifecycle, ensuring accurate records, statutory compliance, employee benefit administration, reporting, and professional HR service delivery to employees and management.

1. Employee Records & Compliance

• Maintain accurate, up-to-date electronic employee files on Microsoft Teams.
• Ensure all mandatory documents are in place (contracts, addendums, warnings, confirmations, PIP records, counselling notes, etc.).
• Manage and maintain employee beneficiary forms for:
• 10X Provident Fund
• Discovery Group Life Cover

1. Onboarding, Offboarding & Lifecycle Management

• Coordinate onboarding documentation and uniform orders.
• Manage offboarding processes including:
• Medical Aid cancellation/transfer
• Provident Fund withdrawal documentation
• Offboarding forms and termination tracking
• Manage end-of-probation confirmations and extensions.

1. Benefits Administration

• Process Medical Aid applications and cancellations
• Process Provident Fund cancellations, withdrawals, filing and beneficiary updates.
• Prepare and reconcile monthly Medical Aid recons for Payroll & Finance.

1. HR Correspondence & Reporting

• Draft employment confirmation letters and other HR correspondence.
• Prepare monthly HR reports
• Maintain updated HR tracking tools and reports.

1. Employee Support & ESS Administration

• Handle employee queries and general HR support.
• Provide ESS assistance (leave processing, password resets, reporting line updates).

1. Training & Coordination Support

• Maintain training schedules and assist with training administration.
• Track attendance, documentation, and compliance.

1. ER & Compliance Support

• Assist with preparing bundles for enquiries and disciplinary processes.
• Support HR team with:
• PIP documentation
• Counselling session documentation
• Return and filing of signed warnings

1. COIDA / IOD Administration

• Assist with Workmans Compensation claims.
• Compile and submit IOD documentation.
• Ensure deadlines are met and follow-ups are completed.
• Maintain COIDA tracking reports.

1. Travel & Visa Support

• Manage visa applications for business travel.

1. Team Support

• Provide general administrative support to the HR team.
• Assist with leave coverage within the HR team as required.

Qualifications & Experience

• Diploma / Degree in Human Resources, Industrial Psychology, Business Administration, or similar.

• experience in an HR Administrator / HR Officer / People Operations role.
• Proven experience in:
• Benefits administration (Medical Aid & Provident Fund)
• HR reporting & compliance
• Employee lifecycle administration

• Strong HR administration & record-keeping
• Excellent written and verbal communication
• Microsoft Office (Excel, Word, Teams, Outlook)
• HR Systems / ESS platforms
• Attention to detail and accuracy
• Time management & multitasking
• Confidentiality & professionalism
• Basic knowledge of South African labour legislation and COIDA processes

• Highly organised and methodical
• Professional and discreet
• Service-oriented and approachable
• Proactive and solution-focused
• Able to work under pressure and meet deadlines
• Strong interpersonal skills
• Reliable, consistent, and accountable