Service Desk Jobs in Pietermaritzburg
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Search Results - Service Desk Jobs in Pietermaritzburg
Growth ResourcingPietermaritzburgworkable.com
in a dynamic and service-driven environment.
Key Responsibilities
• Deliver Level 3 technical support for customer issues escalated from the Service Desk, ensuring timely and effective resolution
• Proactively monitor and manage support ticket queues to meet...
Network ContractingJohannesburg, 444 km from Pietermaritzburg
Our client is looking for a skilled Service Desk Engineer (L2) to join their dynamic IT support team. This role is ideal for an experienced support professional who thrives in an SLA-driven environment, enjoys resolving complex technical issues...
Growth ResourcingPietermaritzburgworkable.com
Provide 1st line technical support for telecoms and telephony-related issues
• Log, categorise, prioritise, and manage support tickets through the service desk system
• Troubleshoot and resolve issues relating to:
o VoIP systems
o Desk phones...
Service Desk jobs – More locations:
West Coast PersonnelCape Town, 1228 km from Pietermaritzburg
You
• Minimum 2 yearsâ experience in an IT support role (MSP or education environment preferred)
• Strong problem-solving skills with a logical and methodical approach
• Excellent communication and customer service skills
• Able to work independently...
Growth ResourcingPietermaritzburgworkable.com
efficiency.
Key Responsibilities
• Provide first-line IT support via telephone, email, remote support tools, and service desk systems.
• Log, prioritise, manage, and resolve support tickets within agreed service levels (SLA’s).
• Troubleshoot and resolve...
Growth ResourcingPietermaritzburgworkable.com
Experience
• Previous experience in a Telecoms Support, Service Desk, or Technical Support role is preferred.
• Strong understanding of telecoms technologies including VoIP, SIP, hosted telephony, broadband, and mobile services.
• Good knowledge...
Growth ResourcingPietermaritzburgworkable.com
or Service Desk environment
• Good understanding of Microsoft Windows and Microsoft 365
• Basic understanding of networking concepts (Wi-Fi, TCP/IP, VPNs)
• Strong troubleshooting and analytical skills
• Excellent verbal and written communication skills...
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