Service Desk Jobs in Richards Bay
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Search Results - Service Desk Jobs in Richards Bay
The Legends Agency-Richards Bay
opportunity with future international potential.Key ResponsibilitiesProvide Level 3 support for desktop, server, and network environmentsHandle escalation tickets from the service desk and mentor junior techniciansLead customer onboarding/offboarding...
Growth Resourcing-Richards Bay
Provide 1st line technical support for telecoms and telephony-related issues
• Log, categorise, prioritise, and manage support tickets through the service desk system
• Troubleshoot and resolve issues relating to:
o VoIP systems
o Desk phones...
workable.com -
Growth Resourcing-Richards Bay
in a dynamic and service-driven environment.
Key Responsibilities
• Deliver Level 2 technical support for customer issues escalated from the Service Desk, ensuring timely and effective resolution.
• Proactively monitor and manage support ticket queues to meet...
workable.com -
Service Desk jobs – More locations:
Growth Resourcing-Richards Bay
efficiency.
Key Responsibilities
• Provide first-line IT support via telephone, email, remote support tools, and service desk systems.
• Log, prioritise, manage, and resolve support tickets within agreed service levels (SLA’s).
• Troubleshoot and resolve...
workable.com -
Growth Resourcing-Richards Bay
Experience
• Previous experience in a Telecoms Support, Service Desk, or Technical Support role is preferred.
• Strong understanding of telecoms technologies including VoIP, SIP, hosted telephony, broadband, and mobile services.
• Good knowledge...
workable.com -
Growth Resourcing-Richards Bay
or Service Desk environment
• Good understanding of Microsoft Windows and Microsoft 365
• Basic understanding of networking concepts (Wi-Fi, TCP/IP, VPNs)
• Strong troubleshooting and analytical skills
• Excellent verbal and written communication skills...
workable.com -
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